Tickets & Partners
What is the language of the event? Will the presentations be in English?
The official event language of WORLDEF DUBAI 2026 is English. All stage presentations and content will be conducted in English.
Can I transfer my ticket to someone else?
No. Tickets are personal and non-transferable.
Can I buy tickets on the day of the event?
Yes. Tickets can be purchased at the registration desks on the day of the event.
When and how can I upgrade my ticket?
Ticket upgrade procedures can be carried out at the registration desks located in the event area.
Where and how do I get my ID badge?
You can collect your badge by scanning your QR code in the WORLDEF Connect app at the registration desks located in the event area.
What should I do if my QR code doesn't work?
In this case, you can contact the officials at the registration desk. The necessary checks will be carried out promptly.
Can I re-enter the event area?
Yes. Entry and exit to the event area is permitted.
What is the WORLDEF Connect app?
WORLDEF Connect is the official event app developed by WORLDEF.
Through the app, you can: access B2B matchmaking, personalized QR codes, messaging, guides and informational documents, and follow event and stage programs.
Where can I download WORLDEF Connect?
The application can be downloaded from the App Store and Google Play Store.
Can I follow the event program without attending?
Yes. The event program and stage schedule can be followed via the WORLDEF Connect app.
How will I be notified if there are changes to the stage program?
All updates and changes will be shared as notifications through the app. Regular monitoring of the app is recommended.
Who can I message?
All ticket holders can message each other.
How do I submit a meeting (B2B) request?
After entering the profile of the person you want to meet with in the Networking section, you can request a meeting from the meeting request section.
How many stages will there be at the event?
There will be a total of 4 stages at the event: Future Commerce Stage, Investment Stage, Case Study Stage, Masterclass Stage
Which scenes can everyone participate in?
The Case Study Stage and Masterclass Stage are open to all participants.
Which scenes are subject to ticket restrictions?
Future Commerce Stage and Investment Stage are subject to access restrictions based on ticket type.
Executive, VIP, Speaker, Guest, Investor, Press, and Partner badge holders can access the Future Commerce Stage and Investment Stage.
How is access to the stages controlled?
Access control is performed by scanning the QR codes on the badge cards by the staff at the stage entrances.
QR code scanning is mandatory, and entry authorization is determined according to the ticket type defined in the system.
Is there Wi-Fi service in the area?
Yes. Free Wi-Fi service is available to participants in the event area.
Can products be sold at the booths?
No. Products cannot be sold at the booths.
Can food and beverages be served at the booths?
Yes. Food and beverages may be served at the booths.
Can promotional items be distributed at the booths?
Yes. Promotional items can be distributed within the booth areas.
What is the partner panel?
The Partner Panel is a digital management platform offered by WORLDEF to enable partners to manage their event processes from a single hub within the scope of WORLDEF DUBAI 2026.
How can I log in to the partner panel?
To log in to the partner panel, you can use the username and password sent to you to log in at https://connect.worldef.com/login.
How can I update the information on the panel?
To update the information on the panel, click the “Update Info” option under the “Edit Info” tab and make the necessary changes.
How do I add my booth team from the panel?
After logging in with the panel password and username provided to you by the partner success manager, you can create as many tickets as assigned to you from the team member section.
What training materials are available to help me use the panel more effectively?
Educational materials are located in the “Education” section. You can access them through videos and guides.
What should I do if I experience technical issues during the panel?
For technical support, you can contact your Partner Success Manager.
What are lounge areas?
The event includes lounge areas: VIP & Speaker Lounge, Investor Lounge, Executive Lounge
Who can enter the VIP Lounge?
Access to the VIP Lounge area is available to holders of VIP, Guest, Investor, Press, and Speaker badges.
Who can enter the INVESTOR Lounge?
Access to the Investor Lounge area is available to holders of VIP, Guest, Investor, Press, Speaker, and Partner badges.
Who can enter the EXECUTIVE Lounge?
Access to the Executive Lounge area is available to VIP, Guest, Investor, Press, Speaker Partner, and Executive badge holders.
Is there F&B service in the lounge areas?
Yes. Complimentary food and beverage service is provided to participants in the lounge areas.
Can meetings be held in the lounge areas?
Yes. Lounge areas can be used for one-on-one meetings and conferences.
Can I bring a bag/suitcase with me?
Yes. You can leave your bag at the Luggage Room located in the event area.
Is photography and video recording allowed?
Yes. Photography and video recording are permitted in the event area. However, WORLDEF officials reserve the right to intervene if deemed necessary.
Can drone footage be taken at the event site?
No. Drone photography is strictly prohibited in the event area.
What should I do if I lose something?
If you lose an item, you can contact the Info Desk to have the necessary checks carried out.
Is there parking available?
Yes. There is limited parking available at the event site.
Where can I find photos and videos of the event?
You can access event photos and videos via the QR codes on the back of your badge.
Can I share my own content on social media?
Yes. We kindly request that you use the official event hashtag designated by WORLDEF in your social media posts.
Is there a health service / first aid available?
Yes. There is a health and first aid team on site for emergencies.
How can I access my booth layout plan?
You can access your booth's layout plan via the venue map within the event app.
Is the use of the event app mandatory?
Yes. Use of the WORLDEF Connect app is mandatory during the event.
Can I leave my belongings at my booth at the end of the day?
Yes, you can leave your belongings at the stand at the end of the day, but for security reasons, it is recommended that you take your valuables with you.
Is it mandatory to wear a badge in the event area?
Yes. Name badges must be worn visibly in the event area. Participants without a name badge or who do not wear their name badge will not be permitted to enter the area or remain within it.
What are the security measures when leaving my belongings?
Security guards are on duty 24 hours a day in the event area, but it would be safer to remove any valuable items from your booth.
Can I store my promotional products in the pre-event area?
There is no designated area to store promotional products on site prior to the event. Please place your products at your booth on the date to be shared by WORLDEF.
How can I communicate my electricity needs?
All our partners must submit their electricity requirements through the Partner Success Manager by January 15. You must submit your electricity requests by this date.
Can I enter the area outside of installation hours?
No. Installation procedures can only be performed on specified days and times. Access to the area is not permitted outside these hours.
What should I do if additional electricity is required during installation?
Additional electricity requests should be submitted to WORLDEF Partner Success or the Field Operations Team. Requests will be evaluated under the additional billing policy.
F&B
What are the operating hours for the F&B areas?
Food and beverage areas will be open daily from 9:00 AM to 6:00 PM during the event.
How will payments be made in the F&B areas?
Payments in F&B areas will only be made via POS devices. Cash payments will not be accepted.
Are special diets or allergen sensitivities taken into account in the F&B areas?
Yes. F&B planning has been carried out taking into account special diets and allergen sensitivities. Authorized F&B partners offering diet and special nutrition products will be present on site.
Is there a special catering or bulk order option for partner teams?
Yes. Bulk ordering is available for partner teams. These requests will be managed through the relevant F&B points.
Who manages any issues that may arise in the F&B areas?
Any operational issues and problems that may arise in the F&B areas will be managed and coordinated by the authorized WORLDEF field team.
Are prices in the F&B areas determined by WORLDEF?
No. Pricing in F&B areas is determined by authorized F&B companies. WORLDEF is not a direct price setter.
How will updates regarding the F&B areas be shared during the event?
All updates regarding F&B areas will be shared via the event app and official communication channels.
Will there be tables, seating areas, or standing service in the F&B areas?
Seating areas have been planned in the F&B areas. The layout of the areas has been organized with visitor comfort in mind.
Will hygiene inspections be conducted in F&B areas?
Yes. Hygiene and quality controls in F&B areas will be carried out regularly by WORLDEF.
Can partners promote or sample products in F&B areas?
No. Product promotion or sampling in F&B areas may only be conducted by authorized F&B companies. Partners are not permitted to conduct promotions in these areas.
If there are payment issues in the F&B areas, who should be contacted?
In case of any payment-related issues, please contact the WORLDEF field team directly.
Will the F&B areas be open outside of event hours?
No. F&B areas will not be open outside of event hours.
What happens if the rules regarding F&B areas are violated?
Regarding partners who violate the rules:
Written warning
Suspension of the relevant activity
Penalties may be imposed in case of recurrence.
WORLDEF has full authority in this matter.