Master of Ceremony
Executive Chairman
WORLDEF
UAE Minister of State for Foreign Trade
Executive Chairman
DIEZ Authority
Overview:
Dubai D33 outlines a bold vision to position the city as a global digital economy leader. By advancing technology, enhancing infrastructure, and fostering innovation, D33 aims to drive sustainable growth and attract investments. This session will explore how these initiatives are reshaping the global digital landscape and unlocking new opportunities.
Master of Ceremony
President & CEO | Dubai Chambers
Overview:
Dubai has emerged as a global eCommerce hub, leveraging its strategic location, advanced infrastructure, and business-friendly environment. As a gateway between East and West, it offers unparalleled opportunities for cross-border trade. This session will examine Dubai’s role in driving eCommerce growth and its vision for shaping the future of global online commerce.
Master of Ceremony
CEO | Dubai Economic Development Corporation
Overview:
eCommerce marketplaces play a pivotal role in bridging global markets, connecting buyers and sellers across borders. By offering seamless platforms and tools, they empower businesses to expand internationally and reach diverse audiences. This session will explore how marketplaces are driving global trade and creating opportunities for growth in the digital economy.
CEO | ToptanTR.com
Head of International | Trendyol Group
Chief Executive Officer (CEO) | WORLDFIRST
Lead – Marketplace Experience – Global Emerging Markets | eBay
Chairman, CEO | Biggbrands
Overview:
Africa’s eCommerce landscape is rapidly expanding, driven by growing internet access, mobile adoption, and a youthful population. However, challenges such as logistics, payment infrastructure, and regulatory complexities remain. This session will explore key trends shaping eCommerce in Africa and discuss strategies to overcome obstacles for sustainable growth.
Master of Ceremony
CEO | Jumia
Overview:
The payment landscape is evolving rapidly, driven by technological advancements and changing consumer expectations. From digital wallets to Buy Now, Pay Later solutions, innovations are transforming how transactions are conducted. This session will delve into the future of online payments, exploring emerging trends, challenges, and opportunities for businesses and consumers.
Chief Innovation Officer | Women Board of Directors
General Manager, EMEA | WorldFirst
EVP, Chief Revenue Officer | Tamara
Head of Technology | Amazon Payment Services
Chief Technology Officer | Telr
Overview:
VTEX is at the forefront of omnichannel commerce, enabling businesses to innovate at scale and deliver seamless customer experiences across channels. By leveraging cutting-edge technology and unified commerce solutions, VTEX empowers brands to adapt to changing consumer needs. This session will explore VTEX’s impact on the future of omnichannel retail and its vision for the industry.
Head of Global Sales for GCC region, supporting Africa, India and APAC | VTEX
Overview:
Digital innovation is revolutionizing eCommerce, breaking down barriers and driving global trade. By harnessing technology, businesses can streamline operations, enhance customer experiences, and expand into new markets. This session will examine how digital solutions are empowering eCommerce and catalyzing economic growth worldwide.
Tv Presenter | ex BloombergHT
Partner | Deloitte
General Manager | Hepsiburada Global
Founding Partner | AstroLabs
Advisor Growth and Investment | Marubeni Corporation
Overview:
Quick commerce is transforming the retail landscape, offering rapid delivery of products within hours or even minutes. As consumer demand for speed and convenience grows, businesses must adapt to meet these expectations. This session will explore how quick commerce is reshaping the region and the strategies driving its success.
Master of Ceremony
Overview:
Trendyol’s expansion into the Gulf region marks a significant milestone in its journey to build a global marketplace. With a focus on customer experience, local partnerships, and seamless logistics, Trendyol is positioning itself as a key player in regional eCommerce. This session will explore the company’s growth strategy and its impact on the Gulf market.
Master of Ceremony
CEO | Trendyol Gulf
Overview:
Sustainable logistics is crucial for the future of eCommerce, aiming to reduce carbon footprints while maintaining efficiency. With increasing pressure to adopt eco-friendly practices, businesses are seeking innovative solutions in transportation, packaging, and supply chain management. This session will explore how sustainable logistics is shaping the future of global trade and eCommerce.
Chairman, CEO | Biggbrands
Managing Director | Roland Berger Middle East
Chief Sustainability Officer | Aramex
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Overview:
Cross-border payments are vital for global eCommerce but come with challenges such as high fees, currency fluctuations, and regulatory hurdles. However, advancements in fintech are unlocking opportunities for smoother, faster, and more cost-effective transactions. This session will explore the tools and strategies available to simplify cross-border payments and enhance global trade.
Master of Ceremony
Chief Executive Officer (CEO) | WORLDFIRST
Overview:
AI-driven solutions are revolutionizing the design-to-shelf process, enabling businesses to go from concept to market in just 21 days. By streamlining design, production, and supply chain operations, AI helps companies reduce time-to-market and stay competitive. This session will explore how AI is accelerating product launches and transforming retail strategies.
Soon
Group of Head of E-Commerce | Homes r Us
Overview:
Dubai is positioning itself as a global hub for the digital economy, offering vast opportunities for investment in technology, innovation, and eCommerce. With a supportive regulatory environment and cutting-edge infrastructure, the city is attracting investors looking to capitalize on digital growth. This session will explore key investment opportunities in Dubai’s thriving digital landscape.
Tv Presenter | ex BloombergHT
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Overview:
B2B eCommerce in the MENA region is experiencing rapid growth, driven by digital transformation and increasing demand for streamlined business transactions. However, challenges such as infrastructure gaps and regulatory complexity remain. This session will delve into the key trends, challenges, and opportunities shaping the future of B2B eCommerce in the region.
Master of Ceremony
Chief Executive Officer (CEO) | Tradeling
Overview:
META is leading the way in shaping the future of digital commerce, with a focus on innovative tools, social commerce, and immersive experiences. As the digital landscape evolves, META’s roadmap aims to bridge the gap between consumers and brands in new, engaging ways. This session will explore the next frontier in digital commerce and META’s vision for the future.
Master of Ceremony
Ecosystem Development Manager, Meta Business Partnerships, Middle East and Africa | Meta
Overview:
Staying hyper-focused on the customer is key to success on Amazon, where customer expectations are high and competition is fierce. By prioritizing customer experience, from product selection to post-purchase service, businesses can build loyalty and drive growth. This session will explore strategies to stay customer-centric and succeed in the Amazon marketplace.
Director of Training & Chief Evangelist | Helium 10
Overview:
For eCommerce entrepreneurs, success goes beyond just having a great product. The combination of the right mindset, a strong skillset, and effective branding is essential to building a thriving online business. This session will explore how entrepreneurs can leverage these three key elements to drive success in the competitive eCommerce landscape.
Founder & CEO | SEIF EL HAKIM Co.
Master of Ceremony
Overview:
Dubai CommerCity is redefining the free zone model by offering a fully integrated ecosystem for eCommerce businesses. With state-of-the-art infrastructure, seamless logistics, and strategic location, it enables businesses to scale globally. This session will explore how Dubai CommerCity is driving innovation and transforming the way companies operate within free zones.
Master of Ceremony
Senior Vice President | Dubai CommerCity
Overview:
As global trade becomes increasingly digital, customs processes must evolve to keep pace. Streamlining customs procedures can reduce delays, lower costs, and enhance efficiency in cross-border transactions. This session will explore how digital tools and innovations are transforming customs operations to facilitate smoother global commerce.
Master of Ceremony
Senior Vice President – Property Mgt and Supply Chain | Dubai CommerCity
Head of Department of Exemptions and E-Commerce Customs Procedures I Republic of Türkiye Ministry of Trade
Overview:
Retail 5.0 blends the best of traditional and digital retail, creating a seamless shopping experience that adapts to evolving consumer preferences. By integrating in-store experiences with online platforms, businesses can offer personalized and efficient services. This session will explore how Retail 5.0 is reshaping the future of shopping and driving innovation in the industry.
Head of Global Sales for GCC region, supporting Africa, India and APAC | VTEX
CTO | Mair Group
Founder & CEO | Logixal Inc
Soon
Overview:
AI is driving innovation in commerce, but it also raises important questions around privacy, ethics, and trust. Striking the right balance between leveraging AI for growth and protecting consumer rights is crucial for long-term success. This session will explore how businesses can use AI responsibly while maintaining transparency and safeguarding customer trust.
Tv Presenter | ex BloombergHT
CEO | Mad Street Den Inc.
Technical Sales Executive, AI & Data, MEA | IBM Middle East & Africa
Head of Legal and External Affairs | Microsoft UAE
Head of Department in Advertising Control Department | Republic of Türkiye Ministry of Trade
Overview:
The future of digital payments is focused on enabling seamless transactions across borders, enhancing convenience, security, and speed. As global commerce expands, businesses need efficient, scalable payment solutions to meet diverse consumer needs. This session will explore emerging trends in digital payments and how they are shaping the future of cross-border commerce.
Master of Ceremony
SVP Payments | Noon Payments
Overview:
The Gulf region presents significant opportunities for eCommerce and retail growth, driven by a young, tech-savvy population and increasing digital adoption. However, challenges such as market saturation, logistics, and regulatory hurdles also exist. This session will explore the opportunities and threats shaping the future of eCommerce and retail in the Gulf region.
Co Founder & Board Member | Champs CX
Head of Omnichannel | Landmark Group
Group of Head of E-Commerce | Homes r Us
General Manager – MEA Region | BytePlus
Soon
Overview:
Global market trends are shifting, with cross-border growth becoming a key driver of eCommerce success. As businesses expand internationally, understanding local market dynamics and consumer behavior is crucial. This session will explore the latest global trends and the strategies businesses can adopt to navigate the complexities of cross-border growth.
Master of Ceremony
Chairman, CEO | Biggbrands
Overview:
As eCommerce continues to evolve, the future promises even more innovation and transformation. From advancements in AI and automation to shifts in consumer behavior, businesses must stay ahead of emerging trends. This session will explore key predictions for the eCommerce landscape in 2025 and how companies can prepare for the next wave of change.
CEO & Founder Charis Global Alliance
CEO | Joom Group
Advertising GM, Turkey, Egypt and South Africa | Amazon Advertising
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Overview:
Global supply chains are crucial to the success of eCommerce, connecting businesses with consumers worldwide. With rising consumer expectations and logistics challenges, innovative solutions and strategies are essential to streamline operations. This session will explore the future of supply chain management in eCommerce, focusing on efficiency, sustainability, and global scalability.
Master of Ceremony
Head of International Affairs, Business Development and Strategy | Aras Kargo
Senior Advisor Transportation, Travel, Logistics | Roland Berger Middle East
Managing Director of UAE | Hellmann Logistics
Soon
Overview:
Mastering ad creative is key to driving conversions on platforms like Facebook and TikTok. By leveraging dynamic and engaging ad formats, businesses can effectively capture attention and boost ROI. This session will explore high-impact ad creative strategies and formats that resonate with audiences and drive successful campaigns on these popular social platforms.
Founder | Chappell Digital Marketing
Overview:
As eCommerce continues to grow, optimizing fulfillment and logistics is crucial to meet consumer expectations for speed and reliability. Innovative technologies and streamlined processes are transforming the logistics landscape, offering new opportunities for efficiency. This session will explore strategies for optimizing fulfillment and logistics to support the next generation of eCommerce.
Master of Ceremony
CEO | Widect
CEO | Naqel Express Group CCO | Saudi Post Logistics
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Master of Ceremony
Director General, Dubai Airport Free Zone – DAFZ
Executive Chairman WORLDEF
Overview: Omnichannel retail enables customers to shop seamlessly across physical stores, mobile apps, websites, and more. It’s no longer about separate channels but about creating a unified customer experience. This panel will dive into how businesses can adapt to this shift and meet the modern shopper’s expectations.
CEO & Founder | Primis CX
Founder & CEO | Vinculum Group
Head of Omnichannel | Landmark Group
B2C Business Unit Director | Canon Middle East
Overview: Artificial intelligence is transforming how e-commerce companies understand and respond to customer behavior. By leveraging AI models, businesses can offer personalized shopping experiences that cater to individual preferences. This session will examine the role of behavioral data and how AI enhances personalization.
CEO & Founder | Primis CX
Ceo&Co Founder / Buyhive
Co-founder & CEO | Araba.shop
Founder & CEO | Green Proposition Consulting and Responsible AI Hub
Overview: Navigating the legal landscape of cross-border e-commerce is essential for global success. With different tax systems, trade regulations, and customs requirements, businesses face complex challenges when selling internationally. Join this panel and learn compliance strategies and practical steps to enter new markets.
CEO & Founder | Primis CX
Founder & Attorney | David Allen Miller Law, PLLC
Founder & CEO | AMZ Bees
Overview:
Achieving scalable and profitable growth across B2B, B2C, and marketplace channels requires streamlined operations and a strategic approach to multi-channel management. By leveraging technology and innovative solutions, businesses can expand quickly and efficiently. This session will explore how to empower these channels for rapid growth while ensuring profitability.
Head of Global Sales for GCC region, supporting Africa, India and APAC | VTEX
Senior Manager Product Engineering | Logixal Inc
Partner & Co-Founder | Premium Fine Food
Technical Lead | Logixal Inc
Overview: Robotics Process Automation is revolutionizing e-commerce operations by automating repetitive tasks, reducing errors, and improving efficiency. From order processing to inventory management, Robotics process automation enables businesses to scale faster. Join this discussion and explore how RPA can drive productivity in e-commerce.
Associate Partner | Supply Chain Talks
Thought Leader, Country Manager | GitLab
Managing Director MENA | Lunatec
Overview:
Build-Your-Own-Composable Commerce (BYOC) offers businesses in the GCC the flexibility to create custom, scalable eCommerce solutions tailored to their needs. By integrating modular components, businesses can enhance their digital offerings and rapidly adapt to changing market demands. This session will explore the benefits and strategies for implementing BYOC in the GCC region.
VP, Solution Engineering | Logixal Inc
Overview: To thrive in cross-border e-commerce, businesses must track the right KPIs, from delivery times to conversion rates. Success in this sector relies on a clear understanding of the key performance metrics that drive growth. This panel will highlight the most important KPIs for measuring cross-border success.
Ceo&Co Founder / Buyhive
CEO of Scale Group and Growth Specialist at E-Commerce Rocket | E-Commerce Rocket
Founder | Sourcing with Kian
Founder & CEO | Beycom LLC
Overview: This session will explore new tools and techniques for improving CRM in an online world.Customer relationship management (CRM) is evolving in the e-commerce space, with a focus on building stronger, more personalized relationships. Attendees will explain to using data-driven insights, businesses can foster loyalty and retention.
Ceo&Co Founder / Buyhive
The Global Voice of CX | Team Wakabayashi
Head of Direct Sales | Odoo
Regional Account Director | Salesforce
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Overview: E-commerce marketplaces are becoming the dominant platform for global trade, offering businesses access to vast audiences. However, succeeding in this environment requires a different strategy than traditional retail. This panel will discuss how to thrive in the competitive world of online marketplaces.
Ceo&Co Founder / Buyhive
CEO of Online Seller Solutions and Community Ambassador | Carbon6
Cofounder & COO | Markaz
Director | Salesforce Digital
Managing Director – MENA | Pattern®
Overview: Market data holds the key to unlocking e-commerce growth. When analyzed and applied correctly, data can reveal customer trends, preferences, and opportunities. Join this session and learn analyzing strategies.
Ceo&Co Founder / Buyhive
Founder | 20Three Media
Founder & CEO | HQ Digital
CEO & Co-Founder | LoftyService
Overview:
Strategic partnerships with influencers are increasingly vital in boosting brand visibility and value. By leveraging authentic, engaging content, brands can reach wider audiences and build trust with consumers. This session will explore how influencer collaborations can drive brand growth and create lasting value in the competitive digital landscape.
Ceo&Co Founder / Buyhive
Influencer & Digital Marketing, CEO | Radostna Ltd
Co-Founder & CEO | beBuzzed
Overview: E-commerce growth requires innovative strategies that keep pace with rapidly changing consumer behaviors and technology. From enhancing customer experience to optimizing logistics, this panel will cover approaches that can propel your business forward. Learn about game-changing tactics that successful e-commerce companies are using to stay ahead.
Beauty E-Com Director
CEO & Founder | Primis CX
Assistant Director | MBG Corporate Services
Principal Commerce Cloud Solution Engineer | Salesforce
Co-Founder | 3fin
Overview: The rise of e-commerce is transforming B2B markets, allowing businesses to connect globally and streamline transactions. Traditional business models are being reshaped as new digital platforms emerge. This panel will explore the key trends and players driving the e-commerce revolution in the B2B space
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CEO | ToptanTR.com
Director | Nagarro
Staff Consultant | Nagarro
Overview: The MENA region is experiencing rapid growth in e-commerce, driven by a young population and increasing internet penetration. Companies have the chance to tap into this booming market with the right strategies. This session will discuss the key opportunities and challenges for e-commerce in the MENA region.
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Co-founder & CMO | MMG
Partner | Stelore Retail
CEO | Digixcommerce LLC
Overview:
The GCC region presents unique opportunities for halal-certified companies in eCommerce, where consumer demand for trusted, authentic products is high. Developing tailored strategies that align with cultural values and regulatory requirements is essential for success. This session will explore effective eCommerce strategies for halal-certified companies to expand their reach and grow in the GCC market.
Director | Halal Trade & Marketing Centre
Overview: AI is revolutionizing e-commerce by enhancing personalization, automating processes, and predicting customer needs. From chatbots to AI-powered recommendations, businesses that adopt AI can gain a competitive edge. Join this session to learn AI and explore how showcase the latest AI innovations in e-commerce and how to use them to your advantage.
Founder & CEO | Al Wafaa Group
Founder & CEO | ToolsWorld.AI
Vice President – Operations | Zealous Services
Assistant Professor | Istanbul Gelişim University
Overview:
Selling on Shopify offers vast potential, but success requires more than just setting up an online store. By mastering the platform’s features and implementing effective marketing strategies, businesses can boost sales and enhance customer experience. This session will share expert tips and tricks for driving success on Shopify and optimizing online sales.
Partnerships Lead | what3words
CEO | DigiFist
Director of Growth Operations | Shopney Inc.
Overview:
Scaling a Shopify store from zero to eight figures in just 90 days is an ambitious goal, but with the right strategies, it’s achievable. This session will explore proven tactics in product selection, marketing, customer acquisition, and operations that can accelerate growth and drive substantial revenue in record time.
CO-Founder | Mutual Dropship
CEO | GA
Overview: Online marketplaces are governed by complex algorithms that determine product visibility and sales. Knowing how to work with these algorithms is key to thriving in highly competitive marketplaces. This panel will reveal strategies for optimizing your listings and boosting your success on marketplaces.
Founder/CEO | MentorX
CEO | MarginBusiness
CEO | VMZN ELITE
Head of Partnership – Middle East Turkey & Africa | ChannelEngine
Senior Brand Evangelist | Helium 10
Overview:
The digitalization of the beauty, health, and well-being sectors is transforming how consumers shop for personal care products. With AI, AR, and personalized experiences, eCommerce is reshaping these industries to offer more tailored and accessible solutions. This session will explore the future of cosmetic eCommerce and how technology is driving innovation in beauty and wellness.
Founder/CEO | MentorX
Flavus.com & SKIN401 | Founder/CEO
Co-Founder & CEO | BCOS
Beauty E-Com Director
Overview:
Optimizing storage and cargo costs is critical for businesses involved in cross-border eCommerce, where logistics and shipping can significantly impact profitability. By implementing efficient inventory management, strategic warehousing, and cost-effective shipping solutions, companies can reduce expenses and enhance their global operations. This session will explore strategies to optimize storage and cargo costs for seamless cross-border eCommerce.
Founder/CEO | MentorX
Regional Director GCC | LOCAD
Partnerships Lead | what3words
CEO | AmazonSellers Society
CEO | Digital Brand Builders
CEO of Online Seller Solutions and Community Ambassador | Carbon6
Soon
CTO | Lamia
Co-founder of ProductPinion, 8-figure Amazon Brand Builder
Director of Training & Chief Evangelist | Helium 10
Ecomcy | Founder & CEO
Founder | Sourcing with Kian
Co-Founder | 3fin
Co-founder of ProductPinion, 8-figure Amazon Brand Builder
CEO | AmazonSellers Society
Senior Brand Evangelist | Helium 10
Senior Brand Evangelist | Helium 10
Co-Founder | 3fin
CEO | iContainers
Co-Founder | AiHello
CEO | FBA Formula
CEO | Amzolute
Founder | Amzsellersystem
Founder – eFunder
Soon
Founder | BlueDot Ecommerce
President + eCommerce Consultant | Brand Together
The UpTik | CEO & Founder
CEO | AdFixer
Founder | Zignify Global Product Sourcing
Senior M&A Advisor | Flippa
Global Enterprise M&A Advisor | Flippa
Director | eClimb Summit
Co-Founder | The Collective
E-Commerce Entrepreneur
Head of Direct Sales | Odoo
Amazon Europe Expert | S4AMZ LTD