LEADER

Berk Özer

LTB | Global Director of E-Commerce & Logistics & CRM

Berk Özer serves as the Global Director for E-Commerce, Logistics, CRM, and Omni-Channel Strategy at LTB. He has extensive experience in e-commerce sales, marketplace and logistics operations (E-Commerce, Retail, and Export), Order Management Systems (OMS), digital marketing, CRM, and Omni-Channel and Multi-Channel strategies and management.

Özer is responsible for establishing all goals and strategies for the E-Commerce and Logistics departments. In this role, he oversees the budget (operating expenses, capital expenditures, profit and loss), procurement, KPIs, and human resources management for both departments.

Additionally, he has expertise in Category and Purchasing Management, CRM, Business Intelligence (BI), Marketing, International Sales, Business Development, and Project Management.

He has actively participated in the decision-making, management, and implementation processes of numerous projects involving comprehensive and foundational changes in E-Commerce, Omni-Channel, Applications (APP), Enterprise Resource Planning (ERP), and Logistics.

Özer is a strong, determined manager who always operates with the mindset of "How can I do this better?" He emphasizes the importance of teamwork and enjoys instilling a sense of collective celebration of success within his team.

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