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Growth in E-Commerce Slows in 2026 as Infrastructure Becomes a Critical Barrier

Growth in E-Commerce Slows in 2026 as Infrastructure Becomes a Critical Barrier

As global e-commerce continues to expand, a new limitation is becoming increasingly clear: growth is no longer driven solely by demand, but constrained by operational infrastructure.

Industry experts highlight that many e-commerce businesses are reaching a point where their internal systems-ranging from logistics and fulfillment to customer service and data management – are struggling to keep pace with rising order volumes. This shift signals a turning point for the sector, where scaling operations has become just as critical as driving sales.

Infrastructure Becomes the Real Growth Bottleneck

For years, e-commerce growth strategies focused on customer acquisition, digital marketing, and conversion optimization. However, as transaction volumes grow, operational capacity is emerging as the primary constraint.

From inventory management to last-mile delivery, inefficiencies across the supply chain can slow expansion and negatively impact the customer experience. Companies that fail to invest in scalable systems risk delays, higher operational costs, and reduced customer satisfaction.

Logistics, Data and Systems Under Pressure

Modern e-commerce relies on complex, interconnected systems that integrate logistics, payments, inventory, and customer experience. When these systems are outdated or fragmented, they create bottlenecks that limit scalability.

Experts emphasize that operational infrastructure should no longer be viewed as a background function. Instead, it is becoming a strategic driver of performance, profitability, and long-term competitiveness.

Shift Toward Sustainable Scaling

The industry is also moving away from “growth at all costs” toward more sustainable expansion models. Businesses are increasingly prioritizing operational efficiency, cost control, and resilience.

This shift reflects a broader understanding that scaling without strong infrastructure can lead to operational breakdowns. As a result, companies are investing more in automation, integrated platforms, and data-driven decision-making to support long-term growth.

A New Priority for E-Commerce Leaders

As the e-commerce landscape evolves, operational infrastructure is becoming a central focus for executives and investors alike. Businesses that build strong, scalable systems will be better positioned to handle future growth and adapt to changing market dynamics.

Those that fail to modernize their infrastructure may struggle to remain competitive in an environment where speed, efficiency, and reliability are essential.

Source: Forbes
Image credit: rawpixel.com / Freepik

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Cross-Border E-Commerce Under Increasing Pressure in 2026 as Returns Surge

Cross-border e-commerce logistics network showing global shipment routes as international returns rise in 2026

Cross-border e-commerce is entering a new phase of complexity as international returns continue to rise, creating operational and financial challenges for online retailers worldwide.

According to recent industry insights, global logistics providers are expanding their return management capabilities in response to a sharp increase in cross-border product returns. Companies such as ePost Global and ShipWise are strengthening their international return solutions to help merchants better manage reverse logistics.

Rising Costs and Operational Challenges

As international sales grow, so does the volume of returned goods. Unlike domestic returns, cross-border returns involve higher shipping costs, longer transit times, and more complex customs procedures. These factors are significantly increasing operational pressure on e-commerce businesses.

Industry experts note that inefficient return processes can quickly erode profit margins, particularly for small and mid-sized merchants. Managing international returns requires coordination across multiple logistics partners, customs authorities, and regional regulations—making it one of the most challenging aspects of global e-commerce expansion.

Logistics Providers Expand Return Solutions

To address these challenges, logistics companies are investing in new infrastructure and services designed to streamline international returns. Enhanced tracking systems, localized return hubs, and consolidated shipping solutions are becoming increasingly important.

These improvements aim to reduce costs and improve the customer experience, as consumers expect seamless return processes regardless of where a product is shipped from. Faster and more transparent return handling is now seen as a competitive advantage in cross-border e-commerce.

Customer Expectations Continue to Rise

Consumer expectations around returns are also evolving. Shoppers increasingly demand flexible return policies, faster refunds, and simplified processes—even for international purchases.

This shift is pushing retailers to rethink their return strategies. Offering easy returns is no longer optional; it has become a critical factor in customer satisfaction and brand loyalty. However, balancing customer expectations with rising logistics costs remains a key challenge.

A Turning Point for Cross-Border E-Commerce

The surge in international returns highlights a broader transformation in global e-commerce. As cross-border trade continues to grow, reverse logistics is becoming a central focus for both retailers and logistics providers.

Industry players emphasize that businesses that invest in efficient return management systems will be better positioned to compete in the evolving global market. Those that fail to adapt may struggle to maintain profitability as return volumes continue to increase.

Source: Yahoo Finance

5.8 Billion Shipments Raise Alarm as EU Industry Pushes for Immediate Action on Imports

E-commerce industry faces surge in cross-border shipments as parcels pile up in EU logistics warehouse

A coalition of European industry and retail organisations has called on the European Union to take urgent action to address growing challenges linked to cross-border e-commerce imports.

In a joint statement released in Brussels, industry groups warned that existing regulatory gaps are undermining fair competition, weakening consumer protection, and putting increasing pressure on the EU’s Single Market.

Surge in Cross-Border E-Commerce Imports

The rapid expansion of global e-commerce has significantly increased the volume of small parcels entering the EU. In 2025 alone, around 5.8 billion shipments were delivered into the bloc, creating serious challenges for customs authorities and market surveillance systems.

Many of these imports reportedly fail to comply with EU standards, including product safety rules, VAT obligations, environmental regulations, and intellectual property protections. This situation allows non-compliant sellers—often based outside the EU—to gain a competitive advantage over European businesses that are required to meet stricter regulatory requirements.

Risks for Consumers and Businesses

Industry representatives say the current system exposes consumers to unsafe or misleading products, particularly in categories such as electronics, textiles, and consumer goods.

At the same time, European companies face increasing pressure from unfair competition, as non-EU sellers can bypass compliance costs and regulatory checks. The coalition also highlighted the broader economic impact, warning that these trends could harm local industries, disrupt supply chains, and accelerate the decline of physical retail across European cities.

Recent EU data further supports these concerns, showing that a significant share of imported e-commerce goods fail to meet EU safety standards, reinforcing calls for stronger enforcement mechanisms.

Call for Faster Regulatory Action

While the EU is already working on reforms under the Union Customs Code—particularly the introduction of the “deemed importer” system—industry groups argue that the current timeline is too slow. The system is not expected to be fully implemented until 2028.

Instead, the coalition is urging policymakers to introduce interim measures that can be applied immediately. One key proposal is to require all non-EU sellers to appoint a legally responsible representative within the EU. This would make it easier for authorities to enforce compliance and ensure accountability across cross-border transactions.

Strengthening Environmental and Compliance Rules

Another major concern raised by the coalition relates to environmental obligations. Industry groups are calling for stricter enforcement of Extended Producer Responsibility (EPR) rules, particularly in areas such as packaging, electronics, batteries, and textile waste.

Ensuring that online marketplaces and foreign sellers comply with these requirements would help prevent “free-riding” practices and create a more level playing field for European businesses operating under sustainability regulations.

A Growing Push for Immediate Change

The coalition’s message is clear: action cannot wait. With e-commerce imports continuing to grow at scale, industry leaders are urging the European Commission and Member States to accelerate reforms and introduce practical enforcement measures now—rather than relying solely on long-term regulatory changes.

They argue that faster intervention is essential to protect consumers, restore fair competition, and maintain the integrity of the EU’s internal market.

Source: EURATEX

APAC E-Commerce: 5 Growth Opportunities as Regulators Tighten Product Claim Rules

APAC e-commerce growth trends across Asia-Pacific markets

APAC e-commerce markets are expanding rapidly, but stricter regulations on misleading product claims are reshaping how food and nutraceutical brands sell products online across the region. As digital commerce expands across Asia-Pacific, regulators are paying closer attention to how products are marketed on online marketplaces and social commerce platforms.

Industry experts say misleading claims – particularly in sectors such as food supplements, functional foods and nutraceutical products – have become a growing concern for regulators. The shift reflects an effort to protect consumers and ensure that product marketing aligns with scientific evidence and regulatory standards.

APAC Regulators Increase Scrutiny of Product Claims

Regulatory bodies across several markets in the Asia-Pacific region are increasing oversight of online marketing claims. Authorities are particularly focused on exaggerated health benefits and unsupported product statements that appear on digital marketplaces and social media platforms.

Experts warn that companies relying on aggressive or misleading messaging could face reputational damage and regulatory penalties. As enforcement strengthens, brands are being encouraged to adopt clearer labeling practices and provide credible scientific support for product claims.

Stronger Oversight of Online Health and Food Marketing

Authorities are paying closer attention to how food and nutraceutical products are promoted through digital channels. Claims related to immunity, weight management and disease prevention have become key areas of regulatory focus.

This growing oversight is expected to reshape marketing strategies across the region’s rapidly evolving e-commerce ecosystem.

Opportunities Emerging for Transparent Brands

While tighter rules may create challenges for some companies, industry observers say the changes could benefit brands that prioritize transparency and compliance.

Companies that provide accurate product information and credible scientific backing may gain stronger consumer trust. As misleading claims become harder to sustain in the market, compliant brands may find new opportunities to differentiate themselves.

Social Commerce Continues to Drive Online Sales

Despite regulatory pressure, digital platforms remain central to the region’s retail ecosystem. Social commerce platforms and online marketplaces continue to drive cross-border sales, particularly in markets with highly connected consumers.

Experts note that platforms such as TikTok and other social commerce channels are increasingly used to promote wellness and food products, though brands must ensure that promotional messages comply with local rules.

Fragmented Rules Create Challenges for APAC Cross-Border Sellers

One of the biggest challenges for companies operating in the region is the fragmented regulatory environment. Each country maintains different rules regarding labeling, product claims and ingredient approvals.

China, for example, enforces strict safety standards for food and nutraceutical products, while India is emerging as a fast-growing digital market with increasingly active regulatory oversight.

As a result, companies expanding across APAC often need to adjust compliance strategies and product messaging for each individual market.

Overall, the region continues to present strong long-term potential for global brands. However, success in APAC e-commerce increasingly depends on regulatory compliance, transparent communication and a strong understanding of local market requirements.

Source: FoodNavigator-Asia

Air Cargo Shifts: 5 Ways E-Commerce Growth Is Reshaping Global Logistics

Air cargo aircraft loading freight at an international airport logistics hub

Global air cargo networks are undergoing significant changes as geopolitical tensions and the rapid growth of e-commerce reshape the movement of goods across international markets.

Airlines, logistics companies and cargo operators are increasingly adjusting their routes and supply chain strategies to respond to shifting trade patterns, regulatory pressures and disruptions in key aviation corridors. At the same time, the continued expansion of cross-border online shopping is driving strong demand for faster and more reliable air freight services.

Industry analysts say the intersection of geopolitical developments and digital commerce is accelerating structural changes across the global air freight sector.

E-Commerce Demand Continues to Drive Air Freight Growth

The rapid expansion of e-commerce has become one of the most important forces shaping global air cargo demand. Online marketplaces and international retailers rely heavily on air freight to transport high-value and time-sensitive goods quickly between production centers and consumer markets.

As consumers increasingly expect faster delivery times, logistics providers are expanding their air freight capacity and improving operational efficiency to support global e-commerce supply chains.

Air freight offers a major advantage for online retail shipments because of its speed and reliability compared with other transportation methods. This makes it a critical component of cross-border e-commerce logistics, particularly for electronics, fashion products and other high-demand consumer goods.

Industry data suggests that e-commerce shipments now represent a growing share of global air cargo volumes, reflecting the increasing role of digital commerce in international trade.

Geopolitical Developments Affect Global Cargo Routes

Recent geopolitical tensions have also created new challenges for the air freight industry. Disruptions affecting certain regions, particularly in parts of the Middle East, have forced airlines to adjust flight paths and rethink their logistics strategies.

Air cargo carriers that previously relied on established aviation corridors must now consider alternative routes, which can increase operating costs and extend transit times.

These developments highlight how geopolitical uncertainty can quickly influence global logistics networks. However, air cargo operators have demonstrated flexibility by adapting their routes and maintaining supply chain continuity despite changing conditions.

Trade Policies and Regulations Add Complexity

In addition to geopolitical risks, shifting trade policies and regulatory changes are also influencing global cargo flows.

Tariffs, export controls and evolving trade regulations can alter the economics of cross-border shipping, forcing logistics companies and online retailers to reconsider traditional supply chain routes.

As a result, many global companies are diversifying their logistics strategies and investing in more resilient supply chain infrastructure to reduce exposure to policy changes.

This approach allows businesses to maintain stable international delivery operations even as the regulatory environment continues to evolve.

Air Cargo Industry Adapts to a Changing Market

Despite these challenges, the long-term outlook for the air cargo industry remains closely tied to the continued growth of e-commerce.

Airlines and logistics providers are investing in digital technologies, automation and improved tracking systems to increase efficiency and support the rising volume of online retail shipments.

New cargo hubs and logistics infrastructure are also being developed in several regions as companies seek to strengthen supply chain resilience and improve global connectivity.

As geopolitical dynamics and global trade patterns continue to shift, air freight will remain a critical backbone of international e-commerce logistics, ensuring that goods move quickly and efficiently across borders.

The evolving relationship between geopolitics and digital commerce is likely to continue reshaping global air cargo networks in the years ahead.

Source: Aviation Week

JD.com Launches Joybuy Across 6 European Countries in Bold Expansion

JD.com launches Joybuy e-commerce platform in Europe to compete with Amazon

Chinese e-commerce giant JD.com has launched its new online retail platform Joybuy across six European countries, marking one of the company’s most significant international expansion moves to date. The rollout signals JD.com’s ambition to challenge established players such as Amazon in one of the world’s most competitive digital retail markets.

The platform debuted in the United Kingdom, Germany, France, the Netherlands, Belgium and Luxembourg, offering a broad assortment of products ranging from consumer electronics and home appliances to beauty items and groceries. At launch, the marketplace includes more than 100,000 products from global brands including Apple and Samsung.

JD.com Accelerates Global Expansion

The European launch comes as JD.com looks beyond its domestic market for growth. Competition in China’s e-commerce sector has intensified in recent years, pushing major platforms to explore new international opportunities.

By introducing Joybuy in Europe, JD.com is positioning itself as a direct competitor to Amazon while also expanding the global reach of both Chinese and international brands through its marketplace infrastructure.

Founded by billionaire entrepreneur Liu Qiangdong, JD.com has grown into one of the world’s largest online retailers. The company generated more than $150 billion in annual revenue and has built a reputation for its integrated logistics network and fast delivery capabilities.

Fast Delivery at the Core of the Strategy

A key feature of Joybuy’s European rollout is its focus on rapid delivery. JD.com plans to leverage its logistics infrastructure to provide same-day and next-day delivery services in major cities. Orders placed earlier in the day may arrive within hours, giving the platform a competitive advantage in markets where delivery speed is increasingly critical to consumer choice.

The company has invested heavily in logistics infrastructure across Europe, including dozens of warehouses and distribution centers that support its proprietary delivery network. This integrated supply chain approach has long been a defining feature of JD.com’s operations in China and is expected to play a central role in its European strategy.

Competing in Europe’s Crowded E-Commerce Market

Europe represents one of the most developed and competitive e-commerce markets globally. Amazon currently dominates much of the region’s online retail sector, while Chinese platforms such as Temu and Shein have also been expanding aggressively across Western markets.

JD.com hopes its combination of competitive pricing, global brands and fast delivery will help the company attract European consumers looking for alternatives to existing platforms.

Industry analysts note that the move could intensify competition in the region, particularly as global e-commerce companies continue to expand logistics networks and cross-border marketplaces.

A Long-Term Bet on Overseas Growth

The Joybuy launch represents JD.com’s largest overseas expansion initiative so far and highlights the company’s long-term strategy to reduce reliance on China’s domestic market.

If successful, the platform could become a major new channel for international brands while also giving Chinese merchants broader access to European consumers.

Source: Business Standard

WORLDEF PRIME Matchmaking Summit Brings Together Global Leaders of E-Commerce in Antalya

WORLDEF PRIME

Leading figures of the global e-commerce sector are preparing to come together at the WORLDEF PRIME Matchmaking Summit to be held in Antalya.

The WORLDEF PRIME Matchmaking Summit will take place on October 19–21, 2026 at the Kremlin Palace in Antalya. The event will bring together decision-makers, investors, and technology leaders of the global e-commerce ecosystem on the same platform.

Within the scope of the organization, industry representatives from 82 different countries are expected to gather in Antalya. The event will offer an important platform for the development of international collaborations and the evaluation of new trade opportunities.

What Does the WORLDEF PRIME Matchmaking Summit Promise?

The WORLDEF PRIME Matchmaking Summit aims to be a strategic meeting point especially for companies that want to grow on a global scale. Participants will have the opportunity to establish business connections that can help them expand into new markets throughout the event.

High-level business meetings to be organized within the program will lay the groundwork for the establishment of new partnerships between companies. Representatives of companies operating in e-commerce, logistics, payment systems, technology, and digital trade will be able to establish direct contact during the event.

Networking and Business Opportunities Together

The organization, which will last for three days and two nights, aims to go beyond being an event consisting only of panels and meetings. The program designed for participants will offer an environment that allows real business opportunities to be evaluated.

One of the most remarkable parts of the event will be the special gala night to be held under the stars. In this networking-focused event, participants will have the opportunity to communicate more closely with industry professionals from different countries. A live concert will also be organized as part of the program.

The Future of the E-Commerce World Will Be Discussed

The WORLDEF PRIME Matchmaking Summit is expected to contribute to the formation of new collaborations and strategic partnerships regarding the future of the global e-commerce sector. The summit, where industry leaders will come together, will be an important meeting point for expanding international trade networks and strengthening the digital trade ecosystem.

ASEAN Negotiators Move Closer to Landmark Digital Economy Agreement in Manila Talks

ASEAN officials meeting in Manila to discuss regional digital economy agreement

The ASEAN digital economy framework took another step forward as negotiators convened in Manila to advance a landmark regional agreement.

Officials and technical experts from the Association of Southeast Asian Nations (ASEAN) met in Bonifacio Global City from March 8 to 10 for the 18th meeting of the ASEAN Digital Economy Framework Agreement (DEFA) Negotiating Committee, alongside a second session involving legal experts reviewing the draft provisions of the agreement.

The meeting represents another step toward building a unified regional framework designed to support the growth of digital commerce, cross-border services and technology-driven innovation across Southeast Asia.

Toward a Unified ASEAN Digital Economy

The proposed ASEAN Digital Economy Framework Agreement is intended to establish common rules and standards for digital trade among the bloc’s 10 member states.

Regional policymakers say the agreement could play a critical role in accelerating digital integration, improving interoperability between national systems and reducing regulatory fragmentation that currently complicates cross-border digital transactions.

Southeast Asia has become one of the fastest-growing digital markets in the world. According to regional estimates cited by officials, the ASEAN digital market could reach $2 trillion by 2030, fueled by expanding internet access, mobile adoption and a rapidly growing e-commerce sector.

By introducing shared frameworks for digital payments, electronic documentation, cybersecurity cooperation and consumer protection, the agreement aims to create a more seamless digital marketplace across ASEAN countries.

Boosting Cross-Border E-Commerce

One of the core objectives of the digital economy agreement is to support the continued expansion of cross-border e-commerce throughout the region.

Online commerce has grown rapidly in Southeast Asia over the past decade, with millions of consumers increasingly relying on digital platforms to purchase goods and services from across borders.

Officials involved in the negotiations say the framework could make it easier for companies to operate regionally by simplifying digital trade procedures and promoting compatible regulations between countries.

The agreement is also expected to benefit micro, small and medium-sized enterprises (MSMEs), which form the backbone of many ASEAN economies. By lowering barriers to digital trade, smaller businesses could gain easier access to international markets and new customer bases.

Improved interoperability between digital payment systems and electronic documentation could also help reduce costs and improve transaction efficiency for businesses operating online.

Legal Review and Next Steps

During the Manila meetings, negotiators worked to narrow remaining differences on key provisions while legal experts reviewed sections of the agreement that have already been finalized.

This process, often referred to as “legal scrubbing,” ensures that the text of the agreement is consistent, clear and ready for final approval once negotiations conclude.

The digital trade initiative is among the Philippines’ priority economic projects during its ASEAN leadership agenda in 2026. Regional officials have expressed optimism that negotiations could be completed within the year if discussions continue progressing as expected.

If finalized, the ASEAN Digital Economy Framework Agreement would become one of the most comprehensive regional frameworks dedicated specifically to digital economic cooperation, potentially reshaping how digital trade operates across Southeast Asia.

The agreement is widely seen as a major step toward creating a more connected regional digital market capable of supporting innovation, investment and long-term growth.

Source: Philippine Information Agency (PIA)

EU E-Commerce: 35% of Consumers Face Problems When Shopping Online

Digital e-commerce shopping interface

E-commerce across the European Union continues to expand, but a growing number of consumers are encountering problems while shopping online. According to new data released by Eurostat, more than a third of online shoppers in the European Union reported encountering problems when buying products or services through websites or mobile apps.

The findings highlight ongoing challenges in the digital retail experience even as e-commerce adoption across the region continues to rise.

Online Shopping Issues Affect Over One-Third of EU Consumers

Eurostat’s latest survey on the use of information and communication technologies shows that 35.4% of online shoppers in the EU experienced at least one problem when purchasing online in 2025.

The study analyzed consumer experiences across member states and revealed considerable variation between countries. The highest shares of shoppers reporting issues were recorded in Malta, where 64% of consumers encountered problems while shopping online. The Netherlands followed with 57.9%, while Luxembourg reported 51.4%.

In contrast, several EU countries showed far lower rates of customer difficulties. Portugal recorded the lowest share, with only 4.5% of online buyers reporting problems. Greece and Latvia also saw relatively low levels of consumer complaints at 10.6% and 13.3%, respectively.

The wide differences suggest that infrastructure, logistics performance, platform quality and consumer protection mechanisms may vary significantly across national e-commerce ecosystems.

Delivery Delays Remain the Most Common Complaint

Among the various problems identified in the survey, late delivery was the most frequently reported issue. Nearly one in five EU online shoppers (19.9%) said their orders arrived later than expected.

Logistics delays can occur for several reasons, including cross-border shipping complexities, warehouse processing times and disruptions in supply chains. As e-commerce volumes increase, delivery performance has become one of the most critical factors influencing customer satisfaction.

The second most common issue was related to website usability. Around 11.5% of shoppers reported that websites or apps were difficult to use or did not function properly during the purchasing process.

Meanwhile, 10.4% of consumers reported receiving incorrect or damaged goods or services after completing their orders.

These findings highlight the importance of not only reliable logistics networks but also well-designed digital shopping interfaces.

E-Commerce Continues to Grow Across Europe

Despite these challenges, online shopping remains a dominant retail channel in Europe. Eurostat data shows that 78% of EU internet users purchased goods or services online in 2025, reflecting the continued expansion of digital commerce across the region.

The highest participation rates are typically seen among younger age groups, particularly consumers aged 25–34 and 35–44, who represent the largest share of online buyers in the EU.

Industry analysts note that while consumer adoption is strong, improving the overall reliability of delivery services and platform performance will be key to sustaining growth in Europe’s e-commerce market.

For retailers and marketplaces operating in the region, addressing logistics efficiency, improving user experience and strengthening product quality controls could play a crucial role in reducing customer complaints and building long-term consumer trust.

Source: Eurostat

Amazon Tests New Shopping Feature Showing Products From Brand Websites

User browsing products on the Amazon Shopping mobile app

Amazon is experimenting with a new feature that allows shoppers to discover products from external brand websites directly within the Amazon Shopping app.

In a blog post published on February 11, 2025, the company announced it is testing a beta program that displays selected products from other brands’ websites in search results for a limited group of U.S. customers.

Amazon Expands Shopping Experience Beyond Its Marketplace

Under the new feature, users searching in the Amazon app may see products that are not sold directly through Amazon’s marketplace. When a customer taps on one of these items, they receive a notification informing them that they are leaving Amazon and will be redirected to the brand’s official website to review pricing, shipping options and complete the purchase.

Amazon said the experiment is designed to improve product discovery and give customers access to a broader selection beyond the products currently available on its platform.

Amazon Marketplace Already Offers Hundreds of Millions of Products

The company already offers hundreds of millions of items on its marketplace, including more than 300 million products eligible for fast and free Prime delivery across over 35 product categories.

This large product catalog has helped Amazon remain one of the most dominant global ecommerce marketplaces.

Buy with Prime Still Offers Benefits for Members

In cases where brands support Buy with Prime, Amazon Prime members may still benefit from familiar services such as fast delivery, simple returns and 24/7 customer support when purchasing directly from the brand’s website.

This allows customers to enjoy many of the same advantages they receive when buying products directly from Amazon.

Amazon Plans to Expand the Beta Program

Rajiv Mehta, Amazon’s Vice President of Search and Conversational Shopping, said the company continues to explore new ways to improve convenience and expand product selection for shoppers.

The beta test is currently available to a subset of U.S. users on both iOS and Android, and Amazon said it plans to expand the feature to more customers and brands based on feedback from the trial.

The move reflects Amazon’s broader strategy to make its app a more comprehensive shopping discovery platform, even when purchases ultimately take place on external brand websites.

Source:
Amazon

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