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Alibaba Introduced Its New AI Platform, Wukong

Alibaba

Alibaba announced Wukong, its new platform aimed at placing artificial intelligence directly at the center of corporate business processes and operations.

According to Alibaba’s statement, the platform, which is currently in an invitation-only testing phase, will be available as a standalone application and will later be integrated into Ali baba’s corporate communication and collaboration app, DingTalk. According to Reuters, DingTalk currently serves more than 20 million organizational users and a total of 800 million users.

Wukong Is Not Just an Assistant That Produces Content

The key distinction highlighted by Ali baba is that Wukong is not merely an assistant that generates content. The company states that DingTalk’s infrastructure has been rewritten from the ground up, allowing AI agents to perform tasks directly across thousands of enterprise functions within the system, rather than imitating users through an interface. This structure targets use cases such as document editing, meeting note generation, research, spreadsheet updates, and managing task flows through a single screen.

AI Teams Are Being Gathered Under Alibaba Token Hub

The new platform is also part of Ali baba’s broader AI restructuring, which has accelerated in recent days. The company has begun bringing together Qwen, Wukong, and other artificial intelligence teams under a new umbrella called “Alibaba Token Hub.” The fact that CEO Eddie Wu has directly taken charge of this unit indicates that Alibaba now sees artificial intelligence not only as a product area, but as one of the main axes of growth.

Wukong’s launch comes right in the middle of the accelerating “AI agent” race in China and the global market. Ali baba made this move at a time when rivals such as ByteDance, Tencent, Baidu, and Zhipu are also developing similar enterprise agent systems. Baidu’s announcement this week of a new agent package capable of performing multi-step tasks also shows how intense the competition has become.

Wukong Supports Alibaba’s Claim of Becoming an AI-Powered Business Platform

Alibaba says Wukong was designed for enterprise use with features such as security, access control, and cost tracking. The company’s approach is to transform artificial intelligence from a personal productivity tool for employees into a manageable business layer within company budgets and audit processes. In this respect, Wukong is seen not only as a new product in the enterprise software market, but also as the most concrete step in Alibaba’s ambition to become an AI-powered business platform.

WTO Faces 2026 Deadline as U.S. Pushes for Permanent E-Commerce Tariff Ban

WTO headquarters in Geneva during discussions on global e-commerce tariff rules

The United States is intensifying efforts to make the World Trade Organization’s (WTO) long-standing e-commerce tariff moratorium permanent, a move that could significantly reshape global digital trade rules in 2026.

The moratorium, first introduced in 1998, prevents countries from imposing customs duties on electronic transmissions such as software, digital media and other online-delivered goods. While it has been renewed regularly, the current agreement is set to expire by March 31, 2026, unless WTO members reach a new consensus.

U.S. Push for Permanent Global E-Commerce Rules

Washington is now pushing for a permanent extension of the moratorium ahead of the WTO’s upcoming ministerial conference. The proposal aims to provide long-term certainty for businesses operating in the digital economy, particularly those involved in cross-border e-commerce.

Supporters argue that maintaining a tariff-free digital environment is essential for sustaining global e-commerce growth. Without the moratorium, companies could face new costs and regulatory fragmentation, potentially slowing down international digital trade.

The U.S. position is backed by several developed economies and global technology firms, which see the moratorium as a key pillar supporting innovation, entrepreneurship and seamless digital transactions.

Rising Opposition from Developing Economies

Despite strong support from advanced economies, the proposal remains controversial. Several developing countries have expressed concerns that making the moratorium permanent could limit their ability to generate revenue from digital imports.

As more goods and services shift from physical to digital formats, governments risk losing traditional tariff income. For some developing economies, customs duties represent a significant share of public revenue, making the issue both economic and political.

Critics also argue that the current system disproportionately benefits countries with strong digital export capabilities, widening the global digital divide.

High Stakes for Global Digital Trade

The outcome of the negotiations will have far-reaching implications for the future of global e-commerce. If the moratorium is extended permanently, it could reinforce a stable and open digital trade environment.

However, if negotiations fail and the moratorium expires, countries may begin introducing tariffs on digital goods, leading to increased costs for businesses and consumers. Such a shift could fragment global digital markets and create new barriers to cross-border e-commerce.

Outlook: Uncertainty Ahead of WTO Decision

With the deadline approaching, WTO members face mounting pressure to find common ground. The debate reflects broader tensions within the global trading system, where balancing innovation, fairness and economic sovereignty remains a challenge.

As digital trade continues to expand, the decision on the e-commerce tariff moratorium will play a critical role in shaping the next phase of global commerce.

Source: LA Times, WTO, industry analysis

E-commerce in the Shadow of the 2026 Gulf Crisis

e-commerce

E-commerce in the GCC is facing its most significant resilience test to date. The sirens that echoed across Abu Dhabi and Dubai in early March 2026 told two very different stories. To the global news cycle, the sight of air defence streaks over the Burj Khalifa signalled a region at a breaking point. But on the ground, the reality was a testament to the UAE’s sophisticated national readiness. Despite almost 2000 drone and missile threats intercepted by the Ministry of Defence this month, there has been no chaos and no panic. Malls remain open, schools have seamlessly pivoted to remote learning, and the government’s 4-to-6-month strategic reserve of essential goods has kept shelves full and prices stable. Yet, while the streets are quiet, the digital economy, the “invisible engine” of the Gulf, is experiencing a profound and unprecedented stress test.

I. The Physicality of E-commerce: A Logistics Architecture Under Siege

The fundamental paradox of the Middle Eastern digital economy is its reliance on physical bottlenecks. While a consumer in Riyadh interacts with a sleek interface, the fulfilment of that transaction depends on a hyper-efficient network of shipping lanes and air corridors. The current escalation has exposed the jugular vein of this system: the Strait of Hormuz.

With the waterway effectively closed to commercial traffic, the maritime lifeblood of GCC e-commerce has slowed to a trickle. War-risk insurance premiums for containers have jumped to 1% of hull value, a staggering increase from the 0.02% seen in January. For the high-volume, low-margin world of digital trade, these costs are transformative. Furthermore, the GCC’s status as an aviation hub has been tested by the imposition of rolling airspace closures. With air-cargo capacity slashed, the “Next-Day Delivery” promise has, for many, been replaced by a “Wait-and-See” reality.

II. E-commerce Platforms as Geopolitical Infrastructure

In this crisis, e-commerce platforms have ceased to be mere marketplaces; they are now critical national infrastructure. The “real damage” became clear on March 1st, when Amazon Web Services (AWS) confirmed drone strikes damaged two data centres in the UAE and one in Bahrain. This was the first publicly confirmed military strike on a hyperscale cloud provider, and the ripple effects were immediate.

Amazon’s Defensive Pivot: Amazon temporarily shuttered its Abu Dhabi fulfilment centre and suspended deliveries across the emirate. While nearly 300,000 third-party sellers face delays, the company’s decision was rooted in a “safety-first” protocol rather than a failure of the system itself.

The Noon Resilience: Conversely, Noon has leveraged its hyper-local “dark store” network to maintain service. While global giants have paused, local players are proving that a decentralised, regional-first logistics model is better suited for a kinetic environment.

The Fintech Pulse: The strikes on cloud infrastructure led to “higher error rates” for digital payment gateways such as Tabby, Tamara, and PayTabs. However, the UAE’s rapid shift to software-based recovery paths has prevented a total financial freeze, allowing the domestic economy to continue functioning even as its global links are strained.

III. Supply Chain Fragility in a Digital Marketplace

The current crisis has effectively broken the traditional drop-shipping and cross-border models. The UAE, long the region’s re-export hub, is navigating a pincer movement of geopolitical risk.

  1. Inventory Paralysis: As container routes are rerouted around the Cape of Good Hope, restocking lead times have doubled. For B2B platforms like Tradeling, this means empty shelves and stalled projects.
  2. The Logistics Heavyweights: While Aramex and DHL continue to move goods, they are doing so under a “war-risk” framework. The rerouting of shipments to alternative ports and the rise in surcharges have made “free shipping” a relic of the pre-war era.
  3. The Ambition Test: The GCC’s goal of becoming a $135 billion e-commerce market by 2025 is currently facing the reality of $90+ oil and 300% insurance spikes. This is a moment of forced evolution for every player from Namshi to Talabat.

IV. Solutions and the Path Forward

The damage is real, estimated to be a 1.8-percentage-point drag on 2026 GDP forecasts, but the solutions being forged in the heat of this crisis will define the next decade.

The Saudi Land Bridge: To bypass the Strait of Hormuz, the region is accelerating rail and road corridors connecting the UAE directly to Saudi Arabia’s Red Sea ports.

Sovereign Digital Rails: There is an urgent push for domestic payment systems and “Hardened Edge Computing”, smaller, decentralised data centres that can survive localised strikes without bringing down the entire regional network.

Decentralised Warehousing: The era of the “Mega-Fulfilment Centre” is giving way to a “Micro-Hub” strategy, distributing inventory across more locations to minimise the impact of a single facility’s closure.

Conclusion: A Negative Shock, a Positive Evolution

The outlook for the Gulf’s digital economy is a complex binary. In the short term, the outlook is negative: the loss of momentum during the crucial Ramadan season and the physical damage to infrastructure are significant setbacks. However, the long-term outlook is overwhelmingly positive.

By stripping away the illusion of “frictionless” trade, this crisis is forcing the GCC to build the world’s most resilient, sovereign digital ecosystem. The UAE and its neighbours are not just surviving a war; they are redesigning the architecture of the 21st-century economy. The “Silicon Mirage” has vanished, replaced by a “Silicon Fortress”, a digital economy that is as rugged as it is ambitious. The Gulf is no longer just a place where the world’s goods pass through; it is becoming the place where the future of resilient trade is written. The Gulf is moving from being a “transit hub” for global goods to a “fortress of inventory,” a shift that will ultimately make it the world’s most resilient digital market by 2027.

Burak Yalım

Editor in Chief

Global E-Commerce Access Expands for Women Entrepreneurs in 2026 Through Postal Networks

Global e-commerce access for women entrepreneurs supported by postal networks and small business logistics

Global postal networks are playing an increasingly important role in expanding e-commerce opportunities for women entrepreneurs, helping to reduce long-standing barriers in global trade participation.

New insights from the Universal Postal Union (UPU) show that postal systems are evolving beyond traditional delivery services to become key enablers of inclusive digital commerce. The findings were highlighted במסגרת the UN Trade and Development (UNCTAD) “eTrade for Women” initiative, which focuses on empowering women-led businesses in the global digital economy.

Postal Networks Support Women Entrepreneurs in E-Commerce

With one of the most extensive physical infrastructures worldwide, postal networks offer critical support for small businesses, especially in underserved and rural areas. Their broad reach allows women entrepreneurs to access international markets, even where logistics and digital tools are limited.

Postal services help simplify cross-border trade by enabling shipping, facilitating customs processes and connecting businesses to global customers. For many women-led enterprises, this infrastructure provides a practical entry point into e-commerce.

Women Entrepreneurs Benefit from Digital and Financial Services

Beyond logistics, postal operators are increasingly offering digital and financial services that support business growth. These include digital payment solutions, e-commerce platforms and financial tools that help entrepreneurs manage and scale their operations.

Access to such services is particularly important for women entrepreneurs, who often face challenges in accessing traditional banking systems and digital resources. By integrating logistics with financial inclusion, postal networks are helping create more accessible pathways into global e-commerce.

E-Commerce Growth Creates Opportunities for Women Entrepreneurs

As global e-commerce continues to expand, demand for efficient and reliable delivery systems is rising. Postal networks are well-positioned to handle the growing volume of small parcels, making them essential partners for micro, small and medium-sized enterprises.

Initiatives led by UPU aim to simplify export procedures, improve coordination with customs authorities and reduce trade barriers. These efforts are helping women entrepreneurs participate more actively in cross-border e-commerce and reach new customer bases.

Toward a More Inclusive Digital Trade Ecosystem

The transformation of postal networks reflects a broader shift toward more inclusive digital economies. By combining logistics, digital services and financial tools, postal systems are evolving into key infrastructure supporting global trade participation.

Looking ahead, continued collaboration between governments, international organizations and postal operators will be essential to scale these solutions. Expanding access for women entrepreneurs will remain a critical factor in building a more balanced and inclusive global e-commerce ecosystem.

Source: Universal Postal Union (UPU)

Digital Investment Reaches $87.4B in Malaysia as AI Drives Growth in 2025

Digital investment growth driven by AI and data center infrastructure in Malaysia

Malaysia’s digital economy is accelerating at a notable pace, with the Malaysia Digital Economy Corporation (MDEC) securing approximately $87.4 billion in digital investments in 2025. The latest figures underline the country’s growing appeal as a regional technology hub, with artificial intelligence (AI) emerging as one of the primary forces behind this expansion.

The investment surge reflects a broader global trend where businesses are increasingly prioritizing digital transformation. In Malaysia’s case, a combination of government-backed initiatives, infrastructure development and private sector engagement has created a favorable environment for large-scale digital investments.

Artificial Intelligence Takes Center Stage

AI has become a key driver shaping investment decisions across multiple industries. Companies are no longer approaching AI as an experimental tool but as a core component of their operational strategy. From predictive analytics and automation to personalized customer experiences, AI technologies are being integrated into both enterprise systems and consumer-facing platforms.

Industry experts highlight that this shift is also influencing where capital flows. Investors are actively seeking markets where AI adoption is supported by regulatory clarity, digital infrastructure and skilled talent — areas where Malaysia has made significant progress in recent years.

Diverse Growth Across Digital Ecosystems

The $87.4 billion investment is not concentrated in a single segment but spread across a wide range of digital sectors. Key areas attracting capital include cloud computing, data centers, digital services and e-commerce infrastructure.

This diversification signals a maturing digital economy. Rather than relying on isolated growth areas, Malaysia is building a comprehensive ecosystem that supports innovation across multiple layers of the digital value chain. E-commerce platforms, in particular, continue to benefit from improvements in logistics, payment systems and cross-border trade capabilities.

Policy Support Strengthens Investor Confidence

Government initiatives have played a crucial role in sustaining this growth momentum. Through programs led by MDEC, Malaysia has positioned itself as an attractive destination for both regional and global technology companies.

Clear regulatory frameworks, incentives for digital investments and ongoing infrastructure development have helped reduce entry barriers for investors. As a result, multinational firms are increasingly considering Malaysia as a strategic base for expanding their operations in Southeast Asia.

Regional Competition and Strategic Positioning

As Southeast Asia becomes more competitive in attracting digital investments, Malaysia’s performance stands out. The country is competing with major regional markets, yet continues to secure substantial inflows due to its balanced approach combining policy support, infrastructure readiness and talent development.

Analysts note that maintaining this position will require continued investment in digital skills and innovation capabilities, particularly as technologies like AI, cloud computing and data analytics evolve rapidly.

Future Outlook: Sustained AI-Led Growth

Looking ahead, AI is expected to remain a dominant factor shaping Malaysia’s digital investment landscape. As businesses deepen their use of advanced technologies, demand for scalable infrastructure and intelligent systems will continue to rise.

The strong performance in 2025 suggests that Malaysia is not only keeping pace with global digital trends but also positioning itself as a long-term player in the regional digital economy.

Source: TechNode Global (2026)

Amazon Accelerates Against Walmart; Launches 1- and 3-Hour Fast Delivery in the U.S.

Fast Delivery

Amazon has taken a new step that redefines delivery speed in the United States. By introducing 1-hour and 3-hour delivery options across many markets, including major metropolitan areas such as Los Angeles and Chicago, the company has taken its competition with Walmart in fast delivery to a new stage.

According to information shared by Amazon, the new model was built on top of its same-day delivery infrastructure. Under the new service, customers can order more than 90,000 products, ranging from daily essentials to electronics, in a much shorter time. Amazon states that 1-hour delivery is available in hundreds of cities and towns, while the 3-hour delivery option is accessible in more than 2,000 locations.

Fast Delivery Is Now a New Growth Tool

For Amazon, this move is not only about logistics, but also a commercial strategy aimed at increasing basket size and shopping frequency. The company had previously launched a model called “Amazon Now” in certain parts of Seattle and Philadelphia, offering grocery and everyday essentials delivery in 30 minutes or less.

A New Operational Order Has Been Established

In order to manage these short delivery windows, the company created dedicated workstations within its existing same-day delivery centers. Yellow labels began to be used for the rapid sorting of packages, and on-site signage was also updated to guide delivery partners. Amazon also launched a new “get it fast” page to help users find eligible products more easily.

Prime Has an Advantage, but It Is Not Free

The new fast delivery model is offered for an additional fee. Prime members pay $9.99 for 1-hour fast delivery and $4.99 for 3-hour delivery. For customers without a Prime membership, the fees stand at $19.99 and $14.99, respectively. This shows that while Amazon is strongly playing the speed card, it is also trying to preserve profitability.

Walmart Pressure Was the Decisive Factor

Amazon’s timing is not a coincidence. According to the AP, Walmart says it can provide same-day fast delivery in under 3 hours to approximately 95 percent of the U.S. population. The company is also expanding its drone delivery network. This picture shows that in U.S. retail, competition measured in minutes for delivery has now been added to price competition.

A New Era in Retail: The Cost of Speed

The latest development reveals that customer expectations in e-commerce have now reached the point of delivery not only “the next day,” but “the same day or even within a few hours.” However, the expansion of this model will also bring new debates, including logistics costs, the burden of urban operations, and pressure on small retailers. Amazon’s latest move clearly shows that in U.S. retail, speed is no longer a privilege, but has become an area of strategic competition.

Growth in E-Commerce Slows in 2026 as Infrastructure Becomes a Critical Barrier

Growth in E-Commerce Slows in 2026 as Infrastructure Becomes a Critical Barrier

As global e-commerce continues to expand, a new limitation is becoming increasingly clear: growth is no longer driven solely by demand, but constrained by operational infrastructure.

Industry experts highlight that many e-commerce businesses are reaching a point where their internal systems-ranging from logistics and fulfillment to customer service and data management – are struggling to keep pace with rising order volumes. This shift signals a turning point for the sector, where scaling operations has become just as critical as driving sales.

Infrastructure Becomes the Real Growth Bottleneck

For years, e-commerce growth strategies focused on customer acquisition, digital marketing, and conversion optimization. However, as transaction volumes grow, operational capacity is emerging as the primary constraint.

From inventory management to last-mile delivery, inefficiencies across the supply chain can slow expansion and negatively impact the customer experience. Companies that fail to invest in scalable systems risk delays, higher operational costs, and reduced customer satisfaction.

Logistics, Data and Systems Under Pressure

Modern e-commerce relies on complex, interconnected systems that integrate logistics, payments, inventory, and customer experience. When these systems are outdated or fragmented, they create bottlenecks that limit scalability.

Experts emphasize that operational infrastructure should no longer be viewed as a background function. Instead, it is becoming a strategic driver of performance, profitability, and long-term competitiveness.

Shift Toward Sustainable Scaling

The industry is also moving away from “growth at all costs” toward more sustainable expansion models. Businesses are increasingly prioritizing operational efficiency, cost control, and resilience.

This shift reflects a broader understanding that scaling without strong infrastructure can lead to operational breakdowns. As a result, companies are investing more in automation, integrated platforms, and data-driven decision-making to support long-term growth.

A New Priority for E-Commerce Leaders

As the e-commerce landscape evolves, operational infrastructure is becoming a central focus for executives and investors alike. Businesses that build strong, scalable systems will be better positioned to handle future growth and adapt to changing market dynamics.

Those that fail to modernize their infrastructure may struggle to remain competitive in an environment where speed, efficiency, and reliability are essential.

Source: Forbes
Image credit: rawpixel.com / Freepik

For more insights on global e-commerce trends and industry developments, visit WORLDEF.

Cross-Border E-Commerce Under Increasing Pressure in 2026 as Returns Surge

Cross-border e-commerce logistics network showing global shipment routes as international returns rise in 2026

Cross-border e-commerce is entering a new phase of complexity as international returns continue to rise, creating operational and financial challenges for online retailers worldwide.

According to recent industry insights, global logistics providers are expanding their return management capabilities in response to a sharp increase in cross-border product returns. Companies such as ePost Global and ShipWise are strengthening their international return solutions to help merchants better manage reverse logistics.

Rising Costs and Operational Challenges

As international sales grow, so does the volume of returned goods. Unlike domestic returns, cross-border returns involve higher shipping costs, longer transit times, and more complex customs procedures. These factors are significantly increasing operational pressure on e-commerce businesses.

Industry experts note that inefficient return processes can quickly erode profit margins, particularly for small and mid-sized merchants. Managing international returns requires coordination across multiple logistics partners, customs authorities, and regional regulations—making it one of the most challenging aspects of global e-commerce expansion.

Logistics Providers Expand Return Solutions

To address these challenges, logistics companies are investing in new infrastructure and services designed to streamline international returns. Enhanced tracking systems, localized return hubs, and consolidated shipping solutions are becoming increasingly important.

These improvements aim to reduce costs and improve the customer experience, as consumers expect seamless return processes regardless of where a product is shipped from. Faster and more transparent return handling is now seen as a competitive advantage in cross-border e-commerce.

Customer Expectations Continue to Rise

Consumer expectations around returns are also evolving. Shoppers increasingly demand flexible return policies, faster refunds, and simplified processes—even for international purchases.

This shift is pushing retailers to rethink their return strategies. Offering easy returns is no longer optional; it has become a critical factor in customer satisfaction and brand loyalty. However, balancing customer expectations with rising logistics costs remains a key challenge.

A Turning Point for Cross-Border E-Commerce

The surge in international returns highlights a broader transformation in global e-commerce. As cross-border trade continues to grow, reverse logistics is becoming a central focus for both retailers and logistics providers.

Industry players emphasize that businesses that invest in efficient return management systems will be better positioned to compete in the evolving global market. Those that fail to adapt may struggle to maintain profitability as return volumes continue to increase.

Source: Yahoo Finance

Digital Economy Gains Momentum Again in the UAE: E-Commerce and Online Marketplaces Are Recovering

digital economy

The United Arab Emirates continues to reinforce its strong position at both the regional and global levels in the digital economy and cross-border e-commerce. Recent data shows that the country’s online marketplaces have recovered rapidly after a brief slowdown, indicating that consumer confidence and digital trade momentum remain at high levels.

As geopolitical tensions in the Middle East continue, the UAE is strengthening its position in the digital economy. According to data from Bayut and dubizzle, the slowdown seen across online real estate, automotive, rental and consumer goods categories in the UAE was short-lived.

Real Estate Sector Returned Close to Historical Averages

In the real estate sector, buyer activity fell to as low as 47 percent of normal levels at its weakest point, but rose to over 80 percent within just 9 days. Listing impressions, views and demand also recovered in a similar way, approaching historical averages. It was considered notable that this rise took place during Ramadan, a period when real estate activity usually slows down.

On the pricing side, no significant fluctuation was observed. In residential sales, existing trends were maintained in both off-plan and ready units, while no unusual change was seen in either long-term or short-term rentals. This picture indicates that investors and buyers are maintaining a long-term perspective rather than reacting to short-term developments.

Although the automotive category experienced a sharper decline in the initial stage, impressions, views and customer demand for vehicle listings gradually began to rise again. The fastest recovery, however, was seen in the consumer goods category. As daily buying and selling behavior returned to normal quickly, performance in some sub-segments matched and even exceeded historical averages.

Cross-Border E-Commerce Stands Out in the Digital Economy

The UAE’s strength in the digital economy is not limited to the domestic market alone. The country also stands out as one of the global and regional hubs for cross-border e-commerce. According to Standard Chartered’s assessment, the UAE ranks among the world’s strongest markets in terms of readiness for digital trade. Advanced logistics infrastructure, a flexible regulatory structure, free zones, a strong banking system, and rapid digital transformation on the government side all play an important role in this.

According to a study by Euromonitor International and EZDubai, the UAE e-commerce market reached approximately AED 32.3 billion in 2024. The market is expected to exceed AED 50.6 billion by 2029 and record a compound annual growth rate of 9.4 percent during this period. These figures show that the UAE is not only expanding its own digital trade volume, but is also becoming a strategic launchpad for companies seeking to expand into Asia, Africa and the Middle East.

According to experts, the latest recovery shows that the UAE market is not retreating; on the contrary, it is accelerating again thanks to its strong digital infrastructure, investor confidence and high adaptability.

5.8 Billion Shipments Raise Alarm as EU Industry Pushes for Immediate Action on Imports

E-commerce industry faces surge in cross-border shipments as parcels pile up in EU logistics warehouse

A coalition of European industry and retail organisations has called on the European Union to take urgent action to address growing challenges linked to cross-border e-commerce imports.

In a joint statement released in Brussels, industry groups warned that existing regulatory gaps are undermining fair competition, weakening consumer protection, and putting increasing pressure on the EU’s Single Market.

Surge in Cross-Border E-Commerce Imports

The rapid expansion of global e-commerce has significantly increased the volume of small parcels entering the EU. In 2025 alone, around 5.8 billion shipments were delivered into the bloc, creating serious challenges for customs authorities and market surveillance systems.

Many of these imports reportedly fail to comply with EU standards, including product safety rules, VAT obligations, environmental regulations, and intellectual property protections. This situation allows non-compliant sellers—often based outside the EU—to gain a competitive advantage over European businesses that are required to meet stricter regulatory requirements.

Risks for Consumers and Businesses

Industry representatives say the current system exposes consumers to unsafe or misleading products, particularly in categories such as electronics, textiles, and consumer goods.

At the same time, European companies face increasing pressure from unfair competition, as non-EU sellers can bypass compliance costs and regulatory checks. The coalition also highlighted the broader economic impact, warning that these trends could harm local industries, disrupt supply chains, and accelerate the decline of physical retail across European cities.

Recent EU data further supports these concerns, showing that a significant share of imported e-commerce goods fail to meet EU safety standards, reinforcing calls for stronger enforcement mechanisms.

Call for Faster Regulatory Action

While the EU is already working on reforms under the Union Customs Code—particularly the introduction of the “deemed importer” system—industry groups argue that the current timeline is too slow. The system is not expected to be fully implemented until 2028.

Instead, the coalition is urging policymakers to introduce interim measures that can be applied immediately. One key proposal is to require all non-EU sellers to appoint a legally responsible representative within the EU. This would make it easier for authorities to enforce compliance and ensure accountability across cross-border transactions.

Strengthening Environmental and Compliance Rules

Another major concern raised by the coalition relates to environmental obligations. Industry groups are calling for stricter enforcement of Extended Producer Responsibility (EPR) rules, particularly in areas such as packaging, electronics, batteries, and textile waste.

Ensuring that online marketplaces and foreign sellers comply with these requirements would help prevent “free-riding” practices and create a more level playing field for European businesses operating under sustainability regulations.

A Growing Push for Immediate Change

The coalition’s message is clear: action cannot wait. With e-commerce imports continuing to grow at scale, industry leaders are urging the European Commission and Member States to accelerate reforms and introduce practical enforcement measures now—rather than relying solely on long-term regulatory changes.

They argue that faster intervention is essential to protect consumers, restore fair competition, and maintain the integrity of the EU’s internal market.

Source: EURATEX