About
qsup.ai is an AI-powered customer support automation platform built for modern e-commerce. We help brands and marketplace sellers turn customer conversations into measurable growth by automating responses across marketplaces, storefronts, social channels, and voice, with an architecture designed to extend to any channel a brand sells on.
Our multi-agent AI handles product questions, post-purchase support, and review responses with the context and tone of a trained team member, while seamlessly escalating complex cases to human agents. Enterprise clients including DeFacto rely on qsup.ai to scale support without scaling headcount, with response times dropping from hours to minutes after implementation.
From fast-growing online sellers to global retailers, qsup.ai unifies every customer touchpoint into one intelligent, compliance-ready layer, helping e-commerce teams respond faster and sell more.