Keeta has put cooling and rest centers for delivery couriers into use in the United Arab Emirates as the impact of summer heat increases. The company’s new initiative aims to support the welfare of couriers and field teams, especially those working outdoors.
The facilities, placed at strategic points across the UAE, will operate together with dedicated courier support points within Keeta’s operational areas. In these areas, couriers will be provided with essential amenities such as air-conditioned environments, free cold drinks, seating areas, and the opportunity to rest, meet their hydration needs, and recover during the day.
Summer Support for Couriers with Keeta
The rise in temperatures during the summer months in the UAE is bringing occupational safety and employee welfare back to the agenda, especially for those working outdoors. Companies operating in the rapidly growing delivery sector have recently been investing in more comprehensive support infrastructure, health measures, and safety practices for couriers.
Keeta’s cooling centers are also positioned as part of this approach. The company stated that the program is designed not only to address daily operational needs, but also to respond to the real needs of delivery partners working under summer conditions.
“We Are Creating a Safer and More Supportive Working Environment”
Colin Xu, Head of Logistics Operations at Keeta UAE, said that delivery couriers are at the center of the company’s operations and the service they provide across the UAE. Xu said, “During the summer months, our support for couriers must be practical, accessible, and responsive to the needs on the ground. By increasing access to cooled rest areas, hydration points, and dedicated support facilities, we are strengthening our commitment to courier welfare and creating a safer, more supportive working environment for the people who keep our platform running.”
A Broader Strategy for Courier Welfare
Keeta announced that the program is part of its broader strategy to strengthen courier welfare. The company aims to ensure that delivery partners can access facilities that take into account working conditions during the UAE summer.
Beyond practical needs such as hydration and rest, the initiative also aims to create areas where couriers can take breaks during working hours, communicate with their colleagues, and develop a stronger sense of community.
The company reported that it will continue to collect feedback from couriers throughout the summer period. Keeta aims to improve the program with this feedback and ensure that the facilities remain accessible, useful, and aligned with the daily needs of couriers. The initiative is considered a reflection of the company’s commitment to supporting delivery partners in the long term and providing reliable service to customers across the UAE.
