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ZURICH – Swiss online retailer Galaxus has become the country’s largest e-commerce platform by online revenue, surpassing fashion marketplace Zalando in a shift that underscores the growing competitiveness of domestic digital retailers in Europe.

The latest annual ranking of Switzerland’s biggest online stores, compiled by Swiss e-commerce consultancy Carpathia, estimates Galaxus generated approximately CHF 2.3 billion in online sales, moving ahead of Zalando by roughly CHF 480 million. The milestone marks the first time the Migros-owned marketplace has claimed the top position in the Swiss e-commerce market.

Galaxus Claims the Top Spot in Swiss Ecommerce

The rankings also reveal the increasing scale of online retail in Switzerland, with four companies now exceeding CHF 1 billion in annual online revenue. Alongside Galaxus and Zalando, electronics retailer Digitec and international marketplace Temu have joined the billion-franc club, reflecting both sustained consumer demand and intensifying competition across digital commerce.

Four Retailers Now Generate More Than CHF 1 Billion Online

The emergence of four billion-franc ecommerce businesses highlights the continued maturity of Switzerland’s digital retail market. While established players continue to grow, newer entrants are reshaping consumer expectations through competitive pricing, broader product assortments, and enhanced digital shopping experiences.

Growth Fueled by Marketplace Expansion and Customer Demand

Galaxus’ rise has been driven by years of investment in marketplace expansion, logistics infrastructure, and product assortment. Originally focused on electronics through its sister platform Digitec, the company has steadily broadened its offering to include categories ranging from home and garden to fashion, beauty, sports equipment, and groceries. That diversification has helped position the platform as a comprehensive online shopping destination for Swiss consumers.

According to company figures, the Galaxus Group reported 17% growth in platform sales during 2025, reaching CHF 3.8 billion across all markets. The retailer also added approximately 500,000 new customers over the year, bringing its customer base to around 5 million. While Switzerland remains its core market, Galaxus has continued expanding its footprint in neighboring European countries, particularly Germany, where it has invested in localized operations and customer services.

Expansion Beyond Switzerland

Although its domestic business remains the foundation of its success, Galaxus has accelerated international growth by strengthening logistics capabilities and tailoring its marketplace to local customer needs. The company’s expansion strategy reflects a broader trend among European retailers seeking growth beyond their home markets.

Competition Intensifies Across the Swiss Ecommerce Market

Industry analysts say Galaxus’ performance reflects a broader trend in European e-commerce, where regional marketplaces are strengthening their positions by leveraging local market expertise, reliable delivery networks, and customer trust. Rather than competing solely on price, many domestic platforms have differentiated themselves through wider product availability, responsive customer support, and integrated marketplace ecosystems that connect third-party merchants with consumers.

The latest rankings also illustrate the increasingly diverse nature of Switzerland’s e-commerce landscape. While Zalando remains one of the country’s leading online retailers in fashion, newer entrants such as Temu have rapidly expanded their presence by attracting price-conscious shoppers with extensive product selections and aggressive promotional strategies. Established retailers, meanwhile, continue investing in omnichannel capabilities to meet changing consumer expectations.

What Galaxus’ Leadership Means for European E-commerce

Despite growing international competition, Switzerland remains one of Europe’s most mature e-commerce markets, supported by high internet penetration, strong purchasing power, and widespread adoption of digital payment solutions. Consumers are also placing greater emphasis on delivery speed, product availability, and post-purchase service, encouraging retailers to strengthen their logistics capabilities and invest in technology-driven customer experiences.

Galaxus’ ascent to the top of the Swiss online retail rankings signals more than a change in market leadership. It highlights the ability of regional e-commerce platforms to compete successfully against international players by combining localized expertise with scalable digital operations. As competition intensifies across Europe, retailers are expected to continue investing in marketplace expansion, fulfillment efficiency, and customer experience as key drivers of long-term growth.

For the broader European e-commerce industry, the Swiss market offers an important example of how domestic platforms can thrive in an increasingly global marketplace. While international brands continue to expand across borders, Galaxus’ success demonstrates that local knowledge, operational excellence, and sustained investment can remain powerful competitive advantages in the evolving digital economy.

Source

Eid shopping continues to shape consumer behavior in Qatar, with more people turning to online platforms for convenience, better deals, and faster delivery. Seasonal campaigns and festive promotions are playing a key role in driving digital activity, especially across mobile apps and large online marketplaces.

This shift is becoming more visible each year. What was once mostly limited to big campaign periods is now turning into a more consistent habit, with consumers relying on e-commerce not only during holidays but also for everyday purchases.

A Market Growing Steadily

Qatar’s e-commerce market is expected to grow from around $4.54 billion in 2025 to $4.96 billion in 2026, eventually reaching $7.75 billion by 2031. With an annual growth rate of 9.3%, the market is expanding at a steady and sustainable pace.

These figures highlight a maturing ecosystem where both local and international players are investing more in digital infrastructure, logistics, and customer experience. As competition increases, service quality and delivery speed are becoming key differentiators.

Online and Offline Retail Go Hand in Hand

Despite the rapid growth of online shopping, physical retail remains an essential part of the experience in Qatar. Shopping malls continue to attract strong foot traffic, particularly during festive periods where shopping is also seen as a social and cultural activity.

Instead of replacing traditional retail, e-commerce is complementing it. Consumers are increasingly combining both channels — using online platforms for speed and convenience, while still visiting physical stores for categories like fashion, luxury items, and gifting.

This balanced behavior is pushing retailers to rethink their strategies and create more seamless experiences across channels.

What’s Driving the Shift

Several factors are supporting the continued growth of e-commerce in Qatar. High smartphone penetration and mobile-first behavior are making online shopping more accessible than ever. At the same time, faster delivery options and improved logistics networks are raising consumer expectations.

Promotional campaigns, competitive pricing, and growing trust in digital payment systems are also encouraging more people to shop online. In response, brands are investing in omnichannel strategies such as click-and-collect services, app-based offers, and integrated customer journeys.

Qatar’s e-commerce market is not just growing — it is evolving into a more connected and experience-driven ecosystem. As digital and physical retail continue to merge, businesses that adapt quickly and deliver seamless shopping experiences will be best positioned to capture long-term growth.

Source: Zawya

Galaxus Becomes Switzerland’s Largest Online Retailer, Overtaking Zalando