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Rakuten Develops Autonomous Robot Deliveries

According to Statista, Japan‘s food delivery market reached a value of $5.41 billion in 2024. Demand increased during the pandemic and remains at a high level. Based on this data, Rakuten Group is advancing autonomous delivery services in Japan with Avride’s advanced U.S.-based robots to improve last-mile logistics.

Features of Rakuten’s New Robots

The latest delivery robots are equipped with LiDAR (Light Detection and Ranging) sensors, similar to those used in autonomous vehicles, along with Avride’s specialized autonomous driving algorithm. The new robots feature a 54-liter compartment, more than double the previous capacity, allowing them to carry larger orders while making fewer trips on sidewalks. Additionally, although the robots can carry multiple orders simultaneously, they deliver only one order per trip.

Rakuten’s new autonomous robots can make nighttime deliveries thanks to LiDAR and ultrasonic sensors. They are also capable of operating in rainy conditions with up to 20 millimeters of precipitation per hour. However, operations are halted for safety reasons in cases of heavy rain, snow, or strong winds. Each robot can run for up to 12 hours on a single charge, with a charging time of approximately 3.5 hours.

“We Aim to Position Robots as Part of the Infrastructure”

Fukutaro Yamashita, senior manager of Rakuten’s Unmanned Solutions Department, stated, “Robots can operate independently without assistance, but according to Japanese regulations, remote operators are required. However, the operator does not need to be physically present next to the robot. Additionally, Japan limits the speed of robots to 6 kilometers per hour, making them compatible with other autonomous delivery models.”

Yamashita added, “Integrating different robot models was a significant challenge because each has unique unlocking mechanisms for deliveries. We have streamlined the process for customers and provided clear, property-specific unlocking instructions.” He further stated, “Our primary goal is to expand the service in Japan. Afterward, we plan to develop a growth strategy for further expansion.”

Yamashita also emphasized, “Rakuten envisions delivery robots being used not only in the food and retail sectors but also for business-to-business shipments and pharmaceutical deliveries. We aim to position robots as part of the infrastructure.”

Five Robots Serve 90 Delivery Points

Rakuten’s autonomous delivery service currently operates with five robots. These robots make deliveries in the Harumi, Tsukishima, and Kachidoki areas, located east of Tokyo, serving more than 90 delivery points. The service was initially launched with deliveries from Starbucks Coffee Harumi Triton Square, Supermarket Bunkado Tsukishima, and Yoshinoya Harumi Triton Square. It was later expanded to include Patisserie Hat and FamilyMart Harumi Center Building.

Rakuten’s autonomous delivery service was introduced in November 2024. Since its launch, usage has increased, though it still accounts for a small portion of total deliveries. Rakuten is focusing on expanding in Harumi, Tsukishima, and Kachidoki, targeting 24,000 households in the area. The company also plans to expand its Avride robot fleet to ten and upgrade the delivery management system to optimize robot allocation. The system has been successfully tested with a ten-robot setup.

Unicommerce Acquires Shipway!

The e-commerce SaaS platform Unicommerce has acquired full ownership of the logistics solutions provider Shipway, following a previous equity purchase. The company, part of Ace Vector, had acquired a 42.7% stake in Shipway in November last year.

Unicommerce will issue 6,033,189 shares to acquire the remaining 7,610 shares of Shipway through a SEBI-approved stock swap. This transaction will make Shipway a wholly owned subsidiary of Unicommerce.

Unicommerce Strengthens Its Presence in the Middle East and Southeast Asia

Founded in 2015 by Gaurav Gupta and Vikas Garg, Shipway specializes in post-purchase automation solutions for D2C brands. In 2021, the company secured a strategic investment by acquiring a 26% stake from IndiaMART InterMESH.

With this acquisition, Unicommerce aims to expand its e-commerce solutions portfolio, offering seamless order management and logistics automation. As it moves beyond India, Unicommerce continues to strengthen its presence in the Middle East and Southeast Asia, further solidifying its position as a leading SaaS provider in the e-commerce sector.

Four Subsidiaries of Getir Transferred to Mubadala

Four Subsidiaries of Getir Transferred to Mubadala

The Turkish rapid delivery company Getir is transferring a significant portion of its subsidiaries to Mubadala, with which it previously faced some issues. The Turkish Competition Authority has approved the acquisition of Getir’s subsidiaries “Getir Araç,” “Getirİş,” “Getgo Teknoloji,” and “Getir Teknolojik Hizmetler” by the UAE state fund Mubadala.

Regarding the decision taken by the Competition Board within the Turkish Competition Authority, the following statement was made: “The transaction for the indirect acquisition of sole control of Getir Araç Dijital Ulaşım Çözümleri Ticaret AŞ, Getir Teknolojik Hizmetler AŞ, Getiriş Danışmanlık ve Ticaret AŞ, and Getgo Teknoloji AŞ by Mubadala Investment Company PJSC has been approved.”

Getir and Mubadala Had Clashed!

Getir Founder Nazım Salur claimed in a statement last January that “Mubadala unlawfully disregarded the signed agreement concerning Getir’s ownership.” In response, Mubadala issued a statement asserting that “Getir executives failed to complete the agreement to split the company into two; and the independent members of Getir’s board of directors started supporting an alternative transaction plan prepared by Mubadala.”

UAE Warehouse Rents Expected to Rise by Up to 10%

DHL eCommerce enters Saudi Arabian market

Logistics is a key growth pillar of Saudi Arabia‘s Vision 2030, with rapid expansion anticipated. DHL eCommerce and AJEX partner to capitalize on the anticipated double-digit growth rate in Saudi Arabia’s parcel market.

DHL eCommerce, the e-commerce logistics specialist of DHL Group, and AJEX Logistics Services, have entered into an agreement in which DHL will acquire a minority stake in the Saudi Arabian parcel logistics company.

For DHL eCommerce, whose core business is domestic parcel transport in selected European countries, the United States, and certain key Asian countries, this agreement represents an expansion into the rapidly growing Saudi Arabian e-commerce parcel market. Although AJEX only began its operations in 2021, it has already established itself as a leading parcel service provider in the rapidly evolving domestic market, with robust growth and an extensive distribution network.

The agreement was signed during a ceremony attended by Pablo Ciano, CEO of DHL eCommerce, Yin Zou, Executive Vice President Corporate Development at DHL Group, Mohammed Bin Abdulaziz Al Ajlan, Deputy Chairman of Ajlan & Bros Holding, and Ajlan Bin Mohammed Al Ajlan, Group Managing Director of Ajlan & Bros Holding.

“As a key component of our corporate Strategy 2030 ‘Accelerate Sustainable Growth’ we are focusing on markets like Saudi Arabia that exhibit significant growth dynamics and strong economic development. We are confident that AJEX, with its commitment to quality and strong customer focus, supported by a highly motivated team and backed by Ajlan & Bros Holding, is the perfect partner to help us expand our e-commerce-focused parcel business into this booming market. Together, leveraging our international expertise in parcel operations, we will deliver reliable, affordable, and sustainable delivery solutions,” states Pablo Ciano, CEO of DHL eCommerce.

“We will be in a strong position with DHL eCommerce”

“Saudi Arabia is dedicated to fostering economic growth and diversifying its industries under Vision 2030 with logistics serving as one of the key pillars. In this context, we are also witnessing strong growth in e-commerce, which in turn is driving expansion in the domestic parcel sector. The demand for a parcel service provider with local expertise and a global network is steadily rising. By partnering with DHL eCommerce, a globally trusted e-commerce specialist, we will be well-positioned to meet this demand in the future,” states Ajlan Bin Mohammed Al Ajlan, Group Managing Director of Ajlan & Bros Holding.

With 1,500 team members, AJEX provides domestic parcel processing and delivery through an extensive network that includes over 50 facilities and a fleet of more than 900 vehicles. Moving forward, AJEX will continue to lead the business in partnership with DHL eCommerce, which will not only contribute its expertise in the international parcel sector but also have representation on the management board. Additionally, DHL eCommerce has secured the option to increase its interest to a majority stake.

With DHL eCommerce, all four international divisions of DHL Group will be represented and actively engaged in the market. DHL first established its presence in Saudi Arabia in the 1970s with its DHL Express business unit. The other divisions have also been operating in the country for several years, providing specialized services such as contract logistics and freight forwarding solutions.

The deal and the outlined partnership are contingent upon regulatory approvals. The transaction will only be implemented after obtaining clearance under the relevant merger control legal requirements.

About DHL

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.

With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of DHL Group. The Group generated revenues of more than 81.8 billion euros in 2023. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. DHL Group aims to achieve net-zero emissions logistics by 2050.

About AJEX

AJEX Logistics Services is the GCC logistics & transportation expert, operating in the region since 2021. Inspired by Saudi Vision 2030, AJEX strives to become the premier provider of cutting-edge logistics solutions, bridging the Middle East with the global stage.

Specializing in Middle East E-commerce distribution and industrial solutions, AJEX is established in Saudi Arabia, UAE, Bahrain, US, UK, Turkey, South Africa, and China. The company’s extensive network comprises over 50 facilities, 900 vehicles, and a dedicated team of 1,500 professionals.

AJEX offers a comprehensive range of customer-centric solutions tailored to meet our customers’ needs. From express distribution, e-commerce services, and road freight to ocean and airfreight, AJEX offerings extend to warehousing, cold chain logistics, and healthcare solutions.

AJEX Logistics Services is backed by Ajlan & Bros Holding, a leading private investment conglomerate in Saudi Arabia, employing over 20,000 people in more than 25 countries and across 75 companies.

About Ajlan & Bros Holding

Ajlan & Bros Holding is one of the leading business conglomerates in the MENA region, which is shaping the economic landscape while enhancing the quality of life of its citizens. The group serves diverse industries, such as water, energy, facilities management, logistics, industrial manufacturing, real estate, textiles, technology, mining and minerals, FMCG, events and entertainment, gaming, and financial services. This places Ajlan & Bros Holding as one of the key players in MENA’s economic and social development.

Ajlan & Bros Holding has a significant presence in over 25 countries and 75 companies, with more than 20,000 staff contributing to the Kingdom’s ambitious Vision 2030.

Through strategic investments and innovative projects, the Holding drives growth and aligns with Vision 2030’s broader goals. Ajlan & Bros Holding has collaborated with major government entities and private partners to drive economic diversification, boost local manufacturing, and improve infrastructure.

Through its diverse portfolio of strategic investments and groundbreaking projects, the company is contributing to the nation’s economic transformation, social development, and environmental sustainability. With its clear vision and commitment to excellence, Ajlan & Bros Holding is paving the way for a prosperous future for the MENA region.

UAE Warehouse Rents Expected to Rise by Up to 10%

Warehouse rents in the United Arab Emirates (UAE) are projected to increase by up to 10% in 2025, driven by rising demand from e-commerce and multinational corporations, low vacancy rates, and a shortage of industrial land. Notably, Dubai’s industrial and logistics sectors are experiencing significant rent hikes.

E-Commerce and Multinational Corporations Drive Logistics Demand

Kunal Lahori, Director of Manrre REIT Logistics Fund—an institution specializing in logistics and industrial assets across the UAE and the Gulf Cooperation Council (GCC)—highlighted the market’s growth dynamics.

“Warehouse rents increased by 25-30% last year, and we anticipate a further 5-10% rise this year,” Lahori told industry sources.

The UAE market is witnessing heightened interest from local and international logistics firms, manufacturing companies, and e-commerce giants. The country’s e-commerce sector, growing at an annual rate of 20%, continues to outpace global trends.

Lahori emphasized that demand for warehouse space remains strong, but supply shortages persist due to a lack of industrial land. “We are experiencing shortages across all industrial zones. The demand for Grade A assets is particularly high, with vacancy rates as low as 3%,” he noted.

“Jebel Ali, in particular, holds vast growth potential, as there is a requirement for 40 million square feet of warehouse space,” Lahori added.

Significant Rent Increases in Dubai’s Industrial and Logistics Sectors

A 2024 report by Knight Frank underscored the shortage of high-quality industrial and logistics warehouse space in the UAE, particularly in Dubai. The report highlighted notable rent increases across key industrial zones:

  • Al Quoz (Grade A): Rents surged by 45% to AED 72-100 per sq. ft.
  • Dubai Investments Park (DIP): Rents rose by 48% to AED 50-70 per sq. ft.
  • Dubai Industrial City and Dubai South: Growth of 38% and 26%, respectively.

Lahori anticipates some relief in supply over the next 12 to 18 months. However, given the continued demand for premium assets and the expansion of e-commerce, warehouse rents are still expected to rise by approximately 10%.

Growing Interest from International Investors

According to Knight Frank, international investors from the U.S., China, and Europe are increasingly drawn to Dubai’s industrial sector, attracted by returns of approximately 8.25%.

Lahori identified Jebel Ali Free Zone (JAFZA), Dubai Investments Park (DIP), and the National Industries Park as key locations for future warehouse investments, reflecting strong market confidence in the sector’s continued expansion.

Philippines to Establish Barter System for Cross-Border E-Commerce

The Bureau of Customs (BoC) of the Philippines has introduced new regulations governing customs procedures for cross-border e-commerce transactions. Under the new directive, all stakeholders—including e-commerce operators, digital platform providers, e-retailers, value-added service providers, logistics firms, and customs brokers—must obtain accreditation for conducting such transactions.

To streamline the customs clearance process for cross-border e-commerce shipments, the BoC plans to implement an E-Commerce Processing System (EPS). These new regulations aim to establish a standardized framework for managing the customs clearance of cross-border e-commerce goods.

This initiative aligns with guidelines set by the World Customs Organization (WCO) and the World Trade Organization (WTO) Trade Facilitation Agreement. The directive was signed by Philippine Finance Secretary Ralph Recto on January 28, 2025, following an earlier endorsement by Customs Commissioner Bienvenido Rubio on December 11, 2024. The policy has also been published online for public access.

Standardized Customs Procedures for E-Commerce Shipments

The BoC announced that it will introduce a uniform customs clearance process for cross-border e-commerce goods purchased through online platforms and business-to-consumer (B2C) e-retail websites. According to the BoC, this measure will ensure the proper collection of duties, taxes, and other fees on e-commerce shipments, preventing revenue losses.

Accreditation Requirement for Cross-Border E-Commerce Stakeholders

The new system mandates that all parties involved in the e-commerce supply chain—such as digital platform providers, e-retailers, value-added service providers, logistics firms, and customs brokers—must obtain accreditation from the BoC to engage in e-commerce transactions.

To facilitate this, the Bureau will establish guidelines, procedures, and conditions for accreditation. Only accredited stakeholders will be permitted to use the newly developed E-Commerce Processing System (EPS).

The EPS will provide a streamlined and specialized platform for handling the classification, declaration, customs clearance, and delivery of cross-border e-commerce shipments. These shipments will be categorized into three groups:

  • Category 2: Low-value goods exempt from customs duties
  • Category 3: Low-value goods subject to customs duties
  • Category 4: High-value goods

Until the full implementation of the EPS, the BoC may engage third-party solution providers to facilitate the transition.

Additionally, the Bureau will explore the possibility of implementing Authorized Economic Operator (AEO) programs and mutual recognition agreements for cross-border e-commerce. The role of intermediaries in this process will also be assessed, ensuring that small and medium-sized enterprises (SMEs) and individual entrepreneurs can fully leverage the opportunities presented by cross-border e-commerce.

Widect: The new global address for e-commerce

Widect is an innovative global logistics solution that offers speed, reliability, and scalability, specifically designed for cross-border e-commerce players.

What is Widect?

Widect, founded with the motto “Wide-Direct-Connect,” has each word represents a unique aspect; “Wide” signifies access to over 140 countries through an extensive flight network; “Direct” emphasizes time- and cost-effective door-to-door transportation; and “Connect” represents its role as a bridge that brings the world together. Enes Yılmaz, CEO of Widect, explained the company’s promises to the global e-commerce ecosystem.

“We support our customers’ growth in the e-commerce ecosystem”

He stated, “Thanks to Turkish Airlines’ expansive flight network and Turkish Cargo’s logistics expertise, we ensure that your products reach every corner of the world quickly and safely. With our customer-centric approach, we support our clients’ growth in the e-commerce ecosystem by designing customized solutions. Additionally, our advanced shipment tracking system allows customers to monitor their shipments at any time, fostering better communication with their recipients.”

“We offer innovative solutions at every stage of cross-border e-commerce transportation”

Enes Yılmaz added, “E-commerce players in the sector seek speed, reliability, cost-effectiveness, and transparency in logistics, alongside diverse market options. We closely follow global trends and constantly analyze our customers’ needs to meet these expectations. Our focus is on developing services that enhance communication with all stakeholders and provide integrated, flexible solutions. Our aim is to facilitate cross-border logistics processes and contribute to the development of the sector by offering innovative solutions for the needs of the sector at every stage of cross-border transportation, from origin customs to final clearance.”

“MENA region offers significant opportunities for both import and transit shipments”

Enes Yılmaz continued, “Türkiye’s strategic location makes it an important center in global e-commerce logistics. Thanks to our country’s position as a bridge in trade between Asia and the Middle East, we assist e-commerce companies to increase customer satisfaction with our advanced solutions for the MENA region”

Why the MENA Region?

Enes Yılmaz answered, “The MENA region presents significant opportunities for both import and transit shipments. Our aim is to increase the MENA region’s trade volume and to strengthen Türkiye’s position in the global logistics sector by accelerating e-commerce shipments from around the world to the region and from the region to destinations worldwide, particulary to Europe.”

BiggBrands opens companies to global audiences through e-export

Officially appointed by the Turkish Ministry of Commerce to be the E-Export Consortium of Türkiye, the company is carrying Turkish brands to more than 45 B2C and B2B Marketplaces all around the world.

WORLDEF E-COMMERCE MAGAZINE has spoken with its CEO, M. Enis Karslioglu about his inspring background, his investments in the Middle East and future plans for the ever expanding e-commerce market. Here are the highlights of BiggBrands in a nutshell.

BiggBrands is in the e-commerce business since 1999 from the first day when the company has started its life. That it has such an experienced past in e-commerce with its own proprietary softwares makes life easier for many aspects of the marketplace business that has been helping Turkish suppliers to bring their products onto the limelight of the world.

BiggBrands also keeps an important ground in fulfillment services with its own offices and logistics hubs in Dubai, Riyadh, Cologne, New York and Istanbul.
This regionalisation allows orders to meet timely delivery requirements of the marketplaces which is one of the key elements of success in e-commerce.

Hence, perfect end-to-end  management of multiple accounts on high demanding marketplaces from Amazon to Noon, Mumzworld to Carrefour, Wallmart, Otto, Kaufland, Joom, Ebay, Jumia and so on.

BiggBrands supports Turkish brands with its exceptional services from A to Z

  • Account management & listing
  • Content management & optimisation
  • Translations
  • Brand store management
  • PPC marketing
  • Export management
  • Logistics management
  • Cargo courier management
  • Returns management

Moreover, BiggBrands’s traditional BIGGFEST TOUCH & FEEL event activity held once a year bringing Turkish suppliers with global buyers adds an extra value to those that want to introduce their products to eligible B2B customers.

BiggBrands operate mainly on the following categories:

  • FMCG
  • Food & drinks
  • Home & living
  • Mobile accessories
  • Kitchen
  • Cosmetics
  • Textile & fashion
  • Mother & baby
  • Toys
  • Private label

We have made it our mission to support every skilled Turkish brand that produces high quality, competitive products. Good brands can visit our website, www.biggbrands.com and also contact our project teams via the e-mail [email protected] whenever they wish. We would be more than happy to assist them with our solutions that would add value to their brands and open up new horizons for them over global  export markets.

Trusted partner for dropshipping: Mutual Dropship

Ahmad Samhan | China Big Boss CEO

Mutual Dropship has been a trusted dropshipping partner since 2012 We’ve built a strong network of over 10,000 factories worldwide, ensuring competitive pricing and high-quality products. Our extensive warehouse network, including two in China and over 19 overseas locations, guarantees fast and reliable shipping. With a dedicated team of over 150 professionals across five offices in China, we’re committed to your success.

Founded in 2012, Mutual Dropship has established itself as a leading dropshipping solution provider, boasting over 13 years of experience in the industry. We have built a robust network of over 10,000 factories across diverse niches, ensuring access to a vast selection of products at competitive prices and exceptional quality.

Collaboration with China’s top 50 logistics companies for dropshipping

Our commitment to excellence has earned us the trust of over 20,000 satisfied clients. We operate two strategically located warehouses in China and over 19 overseas warehouses worldwide, facilitating efficient and timely fulfillment. With five offices in China and over 150 dedicated employees, Our Shopify-authorized app streamlines the dropshipping process, offering seamless integration with your online store.

We collaborate with China’s top 50 logistics companies, providing you with a wide range of shipping options and fast delivery times. Our comprehensive service encompasses sourcing, warehousing, order fulfillment, and customer support, allowing you to focus on growing your business.

What does Mutual Dropship promise?

  • Unmatched product selection: Access a vast inventory of high-quality products from our extensive network of factories.
  • Competitive pricing: Benefit from our strong relationships with manufacturers to secure the best prices.
  • Global reach: Leverage our strategically located warehouses for efficient order fulfillment and fast delivery worldwide.
  • Reliable logistics: Choose from a variety of shipping options, ensuring your customers receive their orders promptly.
  • Dedicated support: Our team is committed to providing exceptional customer service and support throughout your journey.