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Air Cargo is Growing in Türkiye!

According to the data from the General Directorate of State Airports Authority (DHMİ), domestic air cargo traffic in Türkiye’s airports reached 329,668 tons in the January–May 2025 period, increasing by 1.3 percent year-on-year.

International cargo traffic rose by 6 percent compared to the same period last year, reaching 1,539,714 tons. Thus, total cargo traffic in the first five months increased by 5.1 percent year-on-year to 1,869,382 tons.

“Türkiye is Advancing Toward Becoming a Transit Hub”

Serkan Eren, President of the International Transport and Logistics Service Providers Association, stated that Türkiye has entered a new phase in air cargo transportation driven by e-commerce.

Eren said: “E-commerce has gained significant momentum. Traditional airport-to-airport transportation in air cargo is now being replaced by door-to-door deliveries. This resembles the courier services that companies like DHL and UPS have been offering for years, but it’s transforming into a larger-scale model managed by exporters themselves.”

Highlighting Türkiye’s key role in this transformation, Eren pointed to the facilities that FedEx and Trendyol will establish at Istanbul Airport as concrete examples. “Thanks to strong airlines such as Turkish Airlines, Türkiye is advancing toward becoming a transit hub. E-commerce shipments are creating significant traffic both to our country and to Europe,” he said.

“Türkiye Has Become a Transit Point for Air Cargo Traffic”

Eren emphasized that with the expansion of China-based e-commerce platforms such as Temu into the European market, Türkiye has become one of the transit points in air cargo traffic. “In the past, ordering from China would mean waiting for a month. Now, deliveries are made in 3–5 days. This makes air cargo much more attractive,” he said.

Despite the rapid growth of e-commerce, Eren pointed out the challenges in air cargo capacity: “If you want to buy an aircraft, you need to wait 5–6 years. This puts pressure on the supply-demand balance. Therefore, flexible solutions and air-road combinations are becoming increasingly important,” he added.

First Drone Delivery Trial Conducted in Abu Dhabi

With the support of the Abu Dhabi Investment Office (ADIO), aviation technology company LODD and investment holding firm 7X, which operates in the transport and logistics sectors, carried out the first test flight for autonomous drone deliveries in the emirate. LODD and 7X aim to continue collaborating with regulators and industry stakeholders to develop procedures, ensure legal compliance, and gather operational insights for broader deployment.

During the inaugural test flight in Khalifa City, a drone successfully delivered a simulated package, collected from a local post office, to a designated drop-off point using a crane-like mechanism.

Drone Delivery Project Aims to Develop Smart and Integrated Mobility Solutions

The project, launched as part of the strategy of ADIO’s Smart and Autonomous Systems Council (SASC), aims to foster the development and adoption of smart and integrated mobility solutions in Abu Dhabi. It also forms part of a broader strategy for implementing smart transportation systems through ADIO’s Smart and Autonomous Vehicle Industries (SAVI) cluster.

This pilot project represents the first phase of a wider strategy to roll out drone-based logistics services across Abu Dhabi. Thanks to its progressive regulations and infrastructure readiness, the emirate is emerging as a leader in autonomous air transportation in the region.

“Drones Are Transforming Urban Delivery Networks”

Omran Malek, Head of ADIO’s SAVI Cluster, said: “At ADIO, we take pride in leading the development of advanced logistics technologies that will position Abu Dhabi as a global hub of innovation. This pilot project is a strong example of forward-thinking strategies and local partnerships that deliver long-term economic and infrastructural value.”

LODD CEO Rashid Al Manai stated, “Autonomous drones are transforming urban delivery networks. A single operator managing multiple deliveries simultaneously brings a new level of scalability and agility to the logistics chain. We are proud to collaborate with 7X, ADIO, the GCAA, and the Integrated Transport Centre to develop this technology in the UAE.”

Tariq Al Wahedi, CEO of 7X Group, added, “This milestone reflects our commitment to developing next-generation logistics solutions aligned with the UAE’s smart mobility vision. By integrating autonomous aerial technology into EMX’s national logistics ecosystem, we are enhancing operational reach and speed while building a more flexible and future-ready network.”

“We Provide Solutions To E-Commerce Companies With Our Technology Consultants”

Sürat Kargo‘s General Manager Cem Oğuz, noting the rapid growth of the cargo and transportation sector in Türkiye, particularly with the rise of e-commerce that began during the pandemic, referred to the Turkish Statistical Institute (TÜİK) 2024 report, which shows that the rate of individuals purchasing or ordering goods and services online (e-commerce) rose from 49.5% in 2023 to 51.7% in 2024.

Pointing out that approximately 5 million households in Türkiye receive cargo deliveries daily, Oğuz stated, “The market is expected to grow at a compound annual growth rate (CAGR) of 15% over the next five years. In this context, we are producing special solutions for e-commerce companies, our most important customer group, in collaboration with our professional consultants and partners, offering services both domestically and internationally. From dedicated customer service representatives to technology consultants, we provide support in every area.”

Investments Continue

Sürat Kargo, which increased its volume by 28% and its revenue by 40% in the second half of 2024 compared to the first half, aims to continue this growth into 2025 and maintain its investment efforts. Cem Oğuz provided the following information:

“We continued our investments in automatic parcel sorters and the next-generation software we developed entirely in-house throughout 2024. We will soon see the positive results of these investments. In 2025, we will continue to increase our sorter inventory with the most advanced technology products developed by international firms. We will be the first company in Türkiye to use our new sorters, with the number of sorters rising from 6 to 10. Our goal is to position Sürat Kargo as the brand that uses and leads the industry with the latest technologies.”

Growth in Global Markets

Evaluating the global cargo and transportation sector, Cem Oğuz stated, “E-commerce accounts for more than 80% of our total business volume, and its share in the market is continually increasing. The global logistics and transportation market is expected to grow at an average annual rate of 5.7% until 2030, reaching a volume of approximately $13 trillion by 2030.

While the share of e-commerce in total trade in developed European countries is around 30%, in Türkiye, this figure exceeds 20%. A 1% increase in e-commerce corresponds to about a 10% volume growth in the cargo sector. Accordingly, the sector is expected to grow by an average of 10-11% annually over the next 10 years, reaching a volume of $5.2 billion by the end of the decade.

With technological innovations, sustainable logistics solutions, and our ability to respond quickly to customer needs, we will lead this growth. Türkiye’s geographical location is uniquely positioned for international trade. Moreover, we have a population well-versed in manufacturing and service delivery. By combining these two key factors, we can seize significant international business opportunities. As Sürat Kargo, we will continue to increase our international activities, especially in neighboring geographies, by offering the most suitable solutions to these needs.”

Daily Cargo Delivery Exceeding 400,000

Sürat Kargo’s General Manager Cem Oğuz, noting that they handle an average of 400,000 parcels daily, and up to 750,000 parcels on busy days, stated that the number of employees has increased by about 40% compared to pre-pandemic levels.

He continued, “As in every sector, human resources management is critical in the cargo sector. We create a working environment that maximizes our employees’ potential. We support our employees with in-service training and closely monitor their development through performance evaluation systems. This approach distinguishes our company in the competitive market by ensuring customer satisfaction.”

“We Have Agreements With Traders Across Every Corner Of Türkiye”

Cem Oğuz stated that a few years ago, 80% of the calls to the call center were inquiries such as “Where is my package?” He explained that today, every piece of information is sent to customers in real-time, and cargo tracking can be done via smartphones. “Even if our customer is not at home, they can pick up their package from the trader locations or smart parcel lockers we are partnered with. As Sürat Kargo, we work with partnered traders or automated parcel lockers in every corner of Türkiye.

We call these ‘Süratli Trader Points.’ Our alternative service points are spreading rapidly based on a ‘win-win’ need. This allows the customer to receive their parcel at their convenience, without having to wait for delivery. Regulations in this area have also opened new opportunities; now, these points can be used not only for deliveries but also for sending cargo,” he said.

During the digitalization process, Oğuz added that a link sent to people waiting for their cargo now also includes the courier’s photo and vehicle information, which is crucial for security. “Our couriers take a photo of themselves every morning before setting out and share it on the Sürat Service Platform. Our customers can also track their parcels through this platform.

This is part of our digitization efforts. Also, the requirement for collecting identity numbers and signatures, which was mandatory until recently, has been eliminated. Digitalization and technological advancements are also advancing from a regulatory perspective. Now, instead of collecting signatures as proof of delivery, we resolve this with message confirmations, protecting our customers’ personal information.”

DHL Plans to Invest $545 Million in Gulf Logistics

DHL plans to invest more than $545 million in the Persian Gulf region by 2030. The United Arab Emirates and Saudi Arabia are targeted as strategic logistics hubs in these investments. As part of DHL’s global growth strategy, the investment will support infrastructure improvements for DHL’s Express, Global Forwarding, Supply Chain, and eCommerce divisions.

DHL’s logistics investments cover the following areas: new warehouse capacity, expanded road and air transport networks, improved last-mile delivery services, and the use of low-emission and digital logistics technologies.

DHL Express CEO: This Investment Reflects the Region’s Growing Strategic Importance

DHL Express CEO John Pearson said, “The Gulf Cooperation Council is rapidly becoming a global logistics and innovation hub. This investment reflects the region’s growing strategic importance in connecting Asia, Europe, and Africa.”

DHL Supply Chain CEO for Europe, the Middle East, and Africa, Hendrik Venter, stated, “Dubai has positioned itself as a regional e-commerce leader, and this transformation is rapidly increasing the demand for more advanced logistics services. Our investment in the region aims to meet this demand and enhance supply chain resilience for sectors such as energy, healthcare, and technology.”

“This Region Is No Longer Just a Transit Point”

DHL Global Forwarding CEO for the Middle East and Africa, Amadou Diallo, also said, “This investment is a reflection of our confidence in the Middle East’s economic future. We are expanding our operations to support our customers in navigating global trade complexities and managing supply chain disruptions.” Diallo added, “This region is no longer just a transit point. It is becoming one of the main engines of global trade — and we want to be ready for the next phase.”

DHL’s strategy focuses on building more agile and digitally integrated logistics networks shaped by changing trade flows and the increasing demand for speed, reliability, and sustainability.

 

DHL eCommerce enters Saudi Arabian market

AliExpress Launches “Local+” Fulfillment Service in Europe

AliExpress is following in the footsteps of competitors such as Amazon, Temu, and Shein in Europe. The company is launching a fulfillment service called “Local+” for European sellers. The new service allows retailers to outsource their shipping processes. The company, which has purchased 10 warehouses in the United Kingdom, Spain, and Germany for the fulfillment service, aims to accelerate the shipping process.

AliExpress Promises Delivery Within 7 Days at the Latest

E-commerce sellers in Europe have been able to sell on AliExpress since 2022. However, sellers were managing shipping processes themselves or through third-party providers. The new fulfillment warehouses will facilitate the shipping processes for European e-commerce sellers.

Products of sellers using the Local+ fulfillment solution will feature a special badge. AliExpress states that the products will be delivered to end consumers within seven days at the latest. Return processes will also be handled by AliExpress through Local+.

A Strategic Move Against Competitors!

The company states that the new fulfillment service has been launched to provide customers with a more familiar and practical shopping experience. However, experts interpret this move as “a strategic step aimed at maintaining competitiveness against rivals.” This is because Temu began using local warehouses for products belonging to sellers in Europe in recent months.

Duty-Free Import Threshold to Be Removed by 2028

On the other hand, due to VAT reforms, importing products from outside the European Union will become more expensive. The duty-free import threshold will be removed by 2028 at the latest. The European Commission is also considering applying an additional import tax of around two euros on orders coming from outside the EU.

 

AliExpress Expands Local Payment Options in Africa

Wildberries to Establish $150 Million Warehouse in Uzbekistan

Robert Mirzoyan, CEO of the merged company Wildberries & Russ, announced the company’s plans regarding Uzbekistan at the IV Tashkent International Investment Forum. According to the statement, the company will construct a warehouse covering 180,000 square meters in the Tashkent region. A land plot has already been designated for this facility.

Sales Volume of Uzbek Sellers on Wildberries Exceeds $1 Billion

Mirzoyan stated that over the past two years, the sales volume of Uzbekistan-based sellers on the Wildberries platform exceeded $1 billion. Shipments of Uzbek textiles to Kyrgyzstan, Belarus, and Kazakhstan via Wildberries doubled last year. Exports of Uzbek textile products to Russia, the company’s largest market, increased by 63%.

“Our goals in Uzbekistan are to build a full-fledged e-commerce infrastructure through logistics and financial technologies, unlock the country’s export potential, and integrate Uzbek products into global trade chains,” Mirzoyan said.

Meanwhile, Wildberries collaborated with Uzbekistan’s National Agency for Prospective Projects to launch a “Green Corridor” for exporters. This initiative aims to facilitate cross-border sales for Uzbek entrepreneurs in the 10 countries where Wildberries currently operates.

Wildberries Supports Entrepreneurs in Uzbekistan

Additionally, Wildberries announced the launch of the “Growth Platform” in Uzbekistan during the Tashkent International Investment Forum. This initiative aims to support and scale up small and medium-sized enterprises. Under the program, entrepreneurs will gain access to Wildberries & Russ’s advanced digital advertising tools, online sales training programs, and the company’s extensive infrastructure to export their products to other markets.

At the initial stage, approximately 100 Uzbek entrepreneurs selected in consultation with Uzbekistan’s Ministry of Investment, Industry, and Trade will take part in the platform. Participants include manufacturers of clothing, home textiles, footwear, bags, cosmetics, cleaning products, and household appliances. The initiative is expected to expand to include more sellers in the future.

Wildberries Processes Over 20 Million Orders Per Day

Wildberries was founded in Russia in 2004. The company operates in Armenia, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Russia, Tajikistan, and Uzbekistan, and also partners with sellers in China and the UAE. To support its customers and sellers, Wildberries provides a state-of-the-art IT infrastructure and a developed logistics network consisting of more than 130 facilities and over 70,000 pick-up points. As of 2025, Wildberries serves more than 79 million customers and processes over 20 million orders daily.

NedLine Expands Its E-Commerce Logistics Network

Over the past three years, NedLine Logistics has significantly ramped up its investments in e-commerce logistics. The company has built an extensive network across Europe to facilitate B2C customs clearance and last-mile delivery—ensuring seamless cross-border e-commerce services. It also offers competitive transit shipping rates to distant countries, delivering end-to-end global e-commerce solutions. We spoke with Ali Türk, Founder of NedLine Logistics, about the company’s growth journey.

Ali Türk recalls, “We started in 2006 under the name ‘Ata Trans.’ By 2009, we had six vehicles—growing that fleet to 18. In 2014, we founded NedLine Logistics, consolidating transportation and logistics services under one roof. Today, we operate eight branches: six in the Netherlands, one in Belgium, and one in Turkey. Our primary focus now is to optimize e-commerce logistics to meet rising demand.”

“Experts Across Europe”

“Cross-border e-commerce is one of the fastest-growing areas in logistics,” Türk continues. “To simplify international e-commerce operations, we provide integrated B2C customs clearance services. Our automated digital systems accelerate these processes, reducing delays and enabling faster deliveries. We specialize in moving e-commerce packages using simplified customs procedures across various European markets. By closely collaborating with customs authorities and deploying digital systems, we ensure a frictionless cross-border experience for our clients.”

Last-Mile Delivery: A Critical Link

Last-mile delivery plays a key role in customer satisfaction. NedLine Logistics maintains an expansive delivery network throughout Europe to ensure packages reach consumers swiftly and efficiently.

Its offerings include:

  • Express deliveries with same-day and next-day options.
  • Scheduled shipments that offer flexibility for end customers.
  • Regional warehousing with strategically located distribution hubs to reduce transit times and optimize routes.

With advanced tracking technology, customers enjoy real-time order visibility, enhancing transparency and trust throughout the delivery process.

Technology at the Core

To remain competitive in e-commerce logistics, Türk emphasizes the company’s investment in innovation: “Our AI-powered route optimization enhances delivery efficiency, while real-time tracking and automated sorting streamline our operations. Our distribution centers are equipped with advanced warehouse management systems (WMS) to handle high-volume orders accurately and quickly. With full integration to leading e-commerce platforms, we offer online retailers a seamless, end-to-end logistics experience.” NedLine Logistics is also certified by leading organizations including TAPA, PayChecked, and KIWA (NEN4400), ensuring high standards in both security and operational excellence.

Green Logistics and Sustainability Initiatives

As e-commerce scales, so does the demand for sustainable logistics. Türk says, “At NedLine Logistics, we lead with a proactive approach—expanding our fleet of electric and low-emission vehicles for last-mile delivery. We utilize solar panels, smart lighting, and energy-efficient operations. We also offer solutions that help companies offset their emissions. By prioritizing sustainability, we help e-commerce businesses minimize environmental impact without compromising on efficiency.”

Aiming for Market Leadership

Looking ahead, NedLine Logistics is poised for further expansion, aiming to enhance delivery speed and cross-border capabilities. “Our goal is to become Europe’s leading e-commerce logistics provider,” Türk says. “We’re investing in automation, technology, and infrastructure to ensure scalable, efficient solutions for online businesses.” From humble beginnings with a single minivan to a cutting-edge logistics network, NedLine continues to redefine innovation and efficiency in e-commerce logistics.

About Ali Türk, Founder of NedLine Logistics

Ali Türk moved from Sivas, Turkey to the Netherlands at age 17, beginning his logistics career as a driver. His journey has since evolved into a remarkable success story. Today, as the Founder of NedLine Logistics, he leads a robust logistics network dedicated to e-commerce across Europe. What began in 2006 with a single vehicle has grown—by 2025—into a major logistics company employing over 400 people.

DHL to Introduce Monthly Fee for E-Commerce Sellers

In an announcement made in recent months, DHL had previously declared that it would implement a high surcharge during the busy period of November and December. The new fee to be applied in July was announced this week. E-commerce sellers using the DHL Business Customer Portal have been informed about the new pricing. The company noted that this new fee is linked to its annual price increase policy.

DHL’s Fixed Fees Range from 8 to 120 Euros

According to the information provided, a fixed monthly fee will be applied to e-commerce sellers starting from July 1. A monthly fixed fee will be charged for the “DHL Parcel” and “DHL Returns” services. However, the DHL Small Parcel service will not be affected by the new pricing. The new fee will be applied regardless of the number of shipments made per month. E-commerce sellers shipping with the company report that the fixed fees range from 8 to 120 euros.

“As Shipping Volume Increases, the Average Cost Per Package Decreases”

Meanwhile, DHL recently adjusted its shipping prices. A spokesperson from DHL said, “These amounts are tiered according to the rates individually agreed upon with our customers.” The spokesperson added: “A higher monthly fixed fee comes with a lower price per shipment. Thanks to the newly introduced monthly fixed fee, the average cost per package automatically decreases as shipping volume increases for our customers. This means that every additional shipment made with DHL contributes to growth.”

 

Name Change at MNG Kargo: Now DHL eCommerce!

Galina Express: Opening the Gateway to Iraq’s Digital Economy

By Dr. Hallow Talabani | Chairman of the Board and CEO, Galina Express

When we launched Galina Express, we weren’t just building a company, we were solving a national problem. Iraq, a country full of promise and potential, lacked the infrastructure to support standard e-commerce. Parcels were delayed or lost, online payments were limited, and international players saw Iraq as too difficult to access. We saw this not as a roadblock, but as an opportunity. Today, we are proud to say that Galina Express is more than a logistics company. We are a digital ecosystem, a combination of e-logistics, e-commerce, and fintech services — designed to make the Iraqi market accessible, seamless, and scalable for everyone.

Building an Ecosystem, Not Just a Business

At Galina, we operate with three core pillars: Galina Marketplace, Eagle Post, and Galina FinTech.

Galina Marketplace is an all-in-one platform that connects international sellers from Türkiye, China, GCC, and Europe to the Iraqi consumers. Through our platform, buyers can shop in their local language and currency, while sellers receive secure payouts in theirs. We manage everything in between: product localization, inventory, warehousing, money collection, return handling and customer support.

Our logistics arm, powered by EaglePost, is the official postal service for the Kurdish Regional Government, developed in partnership with the Ministry of Transportation and Communications. With 80 warehouses, three major sorting hubs, and 5,510 trained delivery agents, we now complete over 45,000 deliveries per day, 77% of them within 24 hours throughout Iraq.

And through Galina FinTech, we’ve tackled the cash-first culture of Iraq with practical, digital solutions. Our Galina Card allow customers to pay online with ease. Meanwhile, international merchants benefit from weekly or customized payout cycles, currency exchange support, and instant reconciliation, all under one roof.

We’ve always believed that for e-commerce to truly take root in Iraq, it needed local solutions, not imports. That’s exactly what we’ve built.

As Galina Express, We Faced Iraq’s Logistics Challenges Head-On

The challenges we faced weren’t small. Iraq has long suffered from limited infrastructure, inconsistent postal services, and complicated customs processes. When we started, people told us it couldn’t be done — that you couldn’t guarantee delivery in 24 hours, that you couldn’t make cash-on-delivery efficient, and that international companies would never trust the system. We’ve proven otherwise.

To address last-mile delivery, we deployed a national fleet supported by smart route mapping. Today, we handle real-time tracking, returns, and support in every province of Iraq. Our operations are staffed by nearly 1,900 full-time employees, all trained to maintain high delivery and service standards.

For warehousing, we established a vast national network capable of holding over 100,000 items at any time only in one of our warehouse. We stock goods based on local demand forecasts, which allows us to offer same-day or next-day delivery with minimal friction.

We also tackled the most difficult pain point: cash-on-delivery. It’s the most used payment method in Iraq, and we knew we couldn’t just replace it — we had to improve it. So, we built a system where our drivers act as trusted payment processors, collecting, reconciling, and refunding payments in real time. And for customers ready to go digital, our fintech tools provide a secure, contactless alternative.

Cross-border logistics was another major issue. Our Istanbul office functions as a key consolidation and customs coordination point, and our customs clearance partner helps fast-track clearance into Iraq. We’ve streamlined the journey for every merchant who once saw Iraq as “too complicated” to consider.

The result? A complete, reliable ecosystem where global sellers can ship to Iraq, get paid, and offer local-level service — all without setting foot in the country.

Scaling Up, and Looking Forward

Right now, we’re in growth mode. The demand is there: Iraq has a young, digitally connected population, a rapidly expanding mobile base, and an increasing appetite for global products. In the short term, we’re focusing on expanding our warehouse network, doubling our delivery volume, and onboarding hundreds of new sellers to Galina Marketplace.

We’re also evolving Galina Card into more than just a payment solution. We’re developing loyalty programs, cashback rewards, and retail integrations. Our vision is a cashless Iraq — and we’re building the tools to help get us there.

Medium-term, we see Galina becoming a regional logistics leader for e-commerce. Iraq is uniquely positioned between the Gulf, Türkiye, and the Levant. We plan to establish faster cross-border corridors to support not just inbound commerce, but exports as well.

Our expansion will also include stronger partnerships with banks and fintechs, joint ventures with technology providers, and even government-backed initiatives to support national digital transformation. We are also working to expand our London office to better serve European brands eager to tap into Iraq’s market. Whether it’s a clothing brand from Milan or an electronics distributor in Dubai, we want to be their trusted gateway to Iraq — handling everything from customs to cash collection.

Why This Mission Matters

Our mission is not just about business growth. It’s about impact. We’re not just delivering goods — we’re delivering trust. In a country that’s seen years of instability, the ability to track a package, pay securely, and get support in your own language builds confidence. It strengthens the economy. It empowers people to participate in global commerce. E-commerce isn’t just about convenience — it’s about inclusion. And for Iraq to take its place in the global digital economy, companies like ours need to take the lead. That’s why we’ve built what we have. And that’s why we’re just getting started.

The future of Iraqi commerce is fast, digital, and connected. We’re proud to say: we’re already delivering it.

Name Change at MNG Kargo: Now DHL eCommerce!

After an integration process of approximately 1.5 years, MNG Kargo will continue its operations in Türkiye under the name “DHL eCommerce.” The name change was announced at a launch event held in Istanbul.

Speaking at the press conference, DHL eCommerce Türkiye CEO Kağan Gündüz said, “This strategic step following a successful integration process shows the trust DHL has in us and in Türkiye. The fact that DHL eCommerce considers Türkiye a critical market within the scope of ‘Strategy 2030’ is the clearest expression that the company has long-term growth plans in our country. This transformation should be seen as a major investment move that strengthens Türkiye’s logistics infrastructure.”

Gündüz added: “A global brand entering the Turkish market under its own name is a sign of how strong and future-ready our country’s logistics infrastructure is. By combining MNG Kargo’s years of local expertise with DHL’s global network and logistics competence, we aim to expand Türkiye’s role in international trade and turn our country into a regional logistics hub.”

DHL eCommerce’s €250 Million Investment Plan

Gündüz continued: “Our €250 million investment plan is ongoing. These investments will enable us to establish new transfer centers, develop automation systems, expand our operational network, modernize our vehicle fleet, and focus on sustainable logistics solutions. Our goal is to double our current capacity within the next three years. While we deliver world-class service to 600,000 addresses daily, from one end of Türkiye to the other and in more than 220 countries worldwide, these investments will raise our capacity to 1.2 million parcels per day. Our aim is to further strengthen our operational structure and make Türkiye a regional hub.”

“We Reach More Customers Through Our Global Network”

Explaining the transition to DHL eCommerce following the successful integration process after the 2023 acquisition, Kağan Gündüz said: “We launched new projects that allow our customers to benefit from DHL’s global expertise and operational experience. While we reshape our domestic services with a focus on customer satisfaction, we also partnered with other DHL companies to support our customers who want to engage in cross-border e-commerce and expand into new markets.

In this context, in addition to the domestic shipping solutions we offer, we made it easier for customers looking to sell internationally to deliver their products to end buyers with more competitive prices and faster delivery options. In the upcoming period, we will continue to provide world-class service to our customers, backed by DHL’s global power.”

Providing Employment to Over 50,000 People

DHL eCommerce, which will continue under its own brand in Türkiye, operates in domestic parcel transportation not only in Türkiye but also in several European countries, the United States, and select Asian countries, particularly India. Also offering cross-border e-commerce solutions, DHL eCommerce continues to provide its customers with reliable, flexible, and high-quality logistics services thanks to this strong operational network.

With more than 50,000 employees, over 26,000 vehicles, and 8 cargo aircraft worldwide, DHL eCommerce transported more than 1.8 billion shipments in 2024. The company is a global logistics leader that offers customized e-commerce solutions tailored to individual and corporate customer needs, simplifying delivery processes.

No Changes in Shipment Process Due to Name Change

Following MNG Kargo’s decision to continue operations in Türkiye under the name DHL eCommerce, a major brand transformation operation is underway across the country. All necessary precautions have been taken to ensure no disruption in the shipping process during this transition.

Accordingly:

  • With the brand transformation, MNG Kargo’s name and logo on all branches and vehicles will gradually be replaced with the DHL eCommerce name and logo. MNG Kargo’s more than 850 branches, 28 transfer centers (7 of which are technological hubs), 14 regional directorates, over 4,100 vehicles, and more than 11,000 employees and business partners will operate under the DHL eCommerce brand.
  • The shipment process will continue in the same way under DHL eCommerce as it did under MNG Kargo. Customers will be able to send parcels online through the Individual Online Shipment option or by visiting the nearest DHL eCommerce branch.
  • Tracking shipments previously made under the MNG Kargo brand will now be carried out via the DHL eCommerce website, where customers can easily follow real-time updates on the status of their shipments.
  • DHL eCommerce’s move in Türkiye also represents a strong contribution to the country’s economy. Investments in the sector’s infrastructure aim to directly support employment growth and contribute to Türkiye’s trade volume by offering competitive advantages to producers and exporters. This new structure, which reaches every corner of Türkiye and more than 220 countries worldwide, lays the foundation for a success story that spans from local to global.

About DHL eCommerce Türkiye

DHL eCommerce Türkiye was established through the brand transformation process of MNG Kargo, which became part of the DHL Group in October 2023. Operating across Türkiye with over 850 branches, 28 transfer centers, more than 4,100 vehicles, and over 11,000 employees, the company combines DHL’s global logistics strength with MNG Kargo’s local expertise to provide fast, reliable, and sustainable parcel solutions for individual and corporate customers. DHL eCommerce is a global business unit of DHL Group focused on e-commerce transportation, operating in more than 15 countries and employing over 50,000 people.

With its Türkiye operations, DHL eCommerce completes its European delivery network and aims to strengthen Türkiye’s logistics infrastructure and position the country as a regional distribution hub through end-to-end solutions and technology investments. It also contributes to the Turkish economy by supporting local companies in entering global markets through its e-export solutions.

About DHL

DHL is the world’s leading brand in the logistics industry. Its divisions offer a unique portfolio of logistics services ranging from domestic and international parcel delivery, e-commerce shipping and fulfillment solutions, international express shipping, road, air, and ocean freight to industrial supply chain management.

With around 400,000 employees in over 220 countries and territories, DHL enables global, sustainable trade flows by securely and reliably connecting people and businesses. Through specialized solutions for fast-growing markets and sectors such as technology, life sciences and healthcare, engineering, manufacturing & energy, automotive, and retail, DHL maintains a strong position as “The logistics company for the world.”

DHL is part of DHL Group. The Group generated revenue of approximately €84.2 billion in 2024. Through sustainable business practices and its commitment to society and the environment, DHL Group contributes positively to the world. The Group continues to work toward its goal of zero-emission logistics by 2050.