About
Smpl is a data-driven customer engagement and personalization platform built for e-commerce and retail brands that want to turn customer data into measurable growth. By combining segmentation, on-site personalization, marketing automation and omni-channel communication, Smpl helps brands reach the right customer, at the right moment, through the right channel. From email, web push and WhatsApp campaigns to pop-ups, surveys, smart forms and behavior-based journeys, Smpl enables teams to create relevant experiences without increasing operational complexity. At WORLDEF Istanbul 2026, Smpl will also introduce Smpl Nova, its AI-powered vision for faster insights, smarter campaign decisions and more accessible customer journey optimization. Designed with a practical, business-first approach, Smpl supports marketing, e-commerce and CRM teams in improving conversion, retention and customer lifetime value across every digital touchpoint. Our goal is simple: make personalized digital commerce easier, smarter and more effective for growing brands competing in today’s fast-moving market.