AI - WORLDEF

Customers Want AI and Human Support to Work Together

According to a report by AI-native customer support platform Kim.cc, customer expectations clearly reveal where artificial intelligence is useful in customer service and where human support remains indispensable.

Kim.cc published its “AI Customer Support Sentiment Report,” based on a survey conducted with 1,000 customers in the United States. One of the most striking findings of the study was that 35 percent of respondents said they immediately feel frustrated when they realize customer support is powered by AI. Despite this, customers are more open to the use of artificial intelligence for simple tasks such as order tracking, delivery updates, and frequently asked questions.

According to the report, 45 percent of respondents welcome AI support for simple customer service tasks such as checking order status, receiving package delivery information, learning store hours, reviewing return policies, and getting answers to basic FAQs.

Expectations for Human Support Are Increasing in Sensitive Matters

Customer expectations shift toward human support in more complex and sensitive processes. According to the research, 45 percent of respondents believe human involvement is necessary when fixing a broken device or software bug, 50 percent when processing a refund, billing dispute, or plan upgrade, and 60 percent when filing a complaint about a poor experience. In addition, 50 percent of respondents hold company leadership responsible for deploying an unready tool to cut costs when AI-powered customer service answers a query incorrectly.

Gen Z and Millennials Are Less Loyal to AI Support

Although Gallup data shows that Gen Z is the generation most open to using AI in daily life, Kim.cc’s research shows that only 16 percent of Gen Z do not mind seeing AI in customer service. Gen Z and Millennials stand out as the groups most likely to switch brands after a poor automated support experience. These generations are more than twice as likely as other generations to change brands. Among Baby Boomers and Gen X, more than 50 percent combined say they feel highly frustrated when dealing with AI customer support.

“Customers Want Automation When It Saves Time”

Sachin Jaiswal, Founder and CEO of Kim.cc, said: “Customers are not rejecting AI customer support; they are rejecting poor customer service experiences. That is why it is crucial for brands to have AI and humans working together. Customers want automation when it saves time, but they still expect access to a real person when the situation calls for it.” The research shows that, for retail and e-commerce brands, a hybrid customer service model is no longer merely an option but a natural outcome of customer expectations.

Global Access to Anthropic’s Advanced AI Models Suspended Following Amazon’s Warning

The U.S. administration has taken a notable decision in the field of artificial intelligence by ordering restrictions on foreign nationals’ access to Anthropic’s most advanced AI models, Fable 5 and Mythos 5. Following the decision, Anthropic disabled global access to the models in question in order to comply.

Amazon CEO Andy Jassy was also reported to be among the technology leaders who conveyed concerns to senior U.S. administration officials regarding the security risks of Anthropic’s models. San Francisco-based artificial intelligence company Anthropic had previously limited the broad release of its Mythos model due to its advanced cybersecurity capabilities.

Anthropic Argued That the Risk Was Limited

The company later released Fable, described as a publicly available version, with certain cybersecurity safeguards. However, the U.S. government assessed that some of the model’s security measures could be bypassed through “jailbreak” methods and that this could be misused to identify software vulnerabilities. Anthropic, for its part, argued that the risk in question was limited and that similar findings could also be obtained through other publicly available models.

The decision shows that artificial intelligence is no longer merely a matter of technological competition, but has also become a strategic field in terms of national security, export controls, and geopolitical power balances. The U.S. administration’s directive points to a framework that could cover not only users outside the United States but also foreign nationals located within the United States. This indicates that criteria such as citizenship and trusted country status may increasingly come to the forefront in access to advanced artificial intelligence models.

Following the restriction, the issue was also brought to the agenda at the G7 summit. According to diplomatic sources, G7 leaders evaluated a plan that could allow selected “trusted partners” to access advanced artificial intelligence models developed by U.S.-based companies. This approach reflects the demand for controlled access to advanced models, particularly to strengthen the cybersecurity defenses of allied countries.

Anthropic Crisis Signals a New Era in the Global Artificial Intelligence Ecosystem

According to experts, the Anthropic crisis signals the beginning of a new era in the global artificial intelligence ecosystem. While governments seek to bring advanced artificial intelligence models under control as strategic technologies, companies are trying to strike a balance between innovation, customer access, and regulatory pressure. The European Union’s ongoing discussions with Anthropic regarding possible access to the Mythos model also show that the issue is critical not only from a U.S.-centric perspective, but also in terms of the global digital security architecture.

This development is seen as an important turning point for artificial intelligence companies, cloud providers, governments, and global enterprises. The process shaped around Amazon, Anthropic, the U.S. administration, and G7 countries indicates that access to advanced artificial intelligence models may from now on be managed through stricter security, oversight, and international cooperation mechanisms.

When the Pope Meets Anthropic: AI’s New Ethical Line

WORLDEF ISTANBUL 2026 welcomed 22,000 visitors from 82 countries

WORLDEF ISTANBUL 2026, which focused on the e-commerce, retail and artificial intelligence ecosystems, concluded with strong participation and significant international representation. The event brought visitors from 82 countries together in Istanbul. Brands shaping digital commerce, technology companies, retail leaders, logistics players, entrepreneurs, investors and decision-makers came together under one roof. WORLDEF CEO Omar Nart said, “WORLDEF ISTANBUL 2026 was not merely a trade fair or a conference; it became a powerful platform that enabled the e-commerce, retail, artificial intelligence and digital commerce ecosystems to grow together.”

WORLDEF ISTANBUL 2026 hosted 22,000 visitors over three days between June 11 and 13, 2026. At the event, 187 brands from different sectors exhibited at booths, while 250 speakers took part in the stage programs. Foreign visitors accounted for 35 percent of participants. As a result, WORLDEF ISTANBUL became a strong meeting point for the regional and global e-commerce and retail ecosystem.

At the event, which featured companies operating in e-commerce, retail, artificial intelligence, technology, logistics, fintech, SaaS, digital marketing and cross-border e-commerce, new collaborations, strategic meetings, brand gatherings and networking opportunities stood out. WORLDEF ISTANBUL 2026 brought together not only brands in Türkiye but also companies seeking to expand into global markets with international stakeholders.

Omar Nart: It became a powerful platform that enabled digital commerce ecosystems to grow together

WORLDEF CEO Omar Nart stated that WORLDEF ISTANBUL 2026 achieved significant success for the e-commerce, retail and artificial intelligence ecosystem, saying: “WORLDEF ISTANBUL 2026 was not merely a trade fair or a conference; it became a powerful platform that enabled the e-commerce, retail, artificial intelligence and digital commerce ecosystems to grow together. Welcoming 22,000 visitors from 82 countries in Istanbul once again demonstrated Türkiye’s potential to become a regional trade hub. The collaborations and connections established throughout the event generated highly valuable and productive results for brands seeking to expand into global markets.”

Omar Nart also underlined WORLDEF’s global vision, stating: “Digital commerce has now become an ecosystem that transcends borders, is strengthened by technology and grows through collaboration. As WORLDEF, our goal is to carry brands emerging from the MENA region and Türkiye to the world, bring global brands together with the region’s strong players, and build a sustainable business network that shapes the future of e-commerce and retail. The strong interest we witnessed at WORLDEF ISTANBUL 2026 shows that this vision has been strongly embraced by the industry.”

It offered new opportunities for the e-commerce, retail and artificial intelligence sectors

Stage sessions, panels and special meetings held as part of the event addressed artificial intelligence, digital transformation, next-generation retail, cross-border e-commerce, logistics technologies, marketplace strategies, customer experience and global growth models. Leading speakers from the industry shared their experiences and future visions regarding the transformation of digital commerce with participants.

With its exhibition booths, stage programs, special networking events and global participant profile, WORLDEF ISTANBUL 2026 offered new opportunities for the e-commerce and retail sectors. The event stood out as an important platform where trends shaping the future of digital commerce were discussed, brands evaluated their strategies for entering new markets, and international collaborations were developed.

WORLDEF’s next event will be held in Antalya

WORLDEF will continue to support brands’ growth journeys through events that bring the e-commerce and retail ecosystems together on a global scale in the coming period. WORLDEF’s next event will be the “WORLDEF PRIME Matchmaking Summit,” which will be held in Antalya between December 8 and 10, 2026.

The summit, which will bring together e-commerce and retail professionals from around the world, is positioned as a special matchmaking platform designed to establish important connections among decision-makers, brand executives, investors, technology providers and industry leaders. The organization, to be held at Antalya Kremlin Palace, will bring together industry representatives from more than 50 countries. One-on-one meetings and strategic sessions held throughout the event will contribute to the expansion of global e-commerce networks.

“ECOM BRANDS 100” Honored the Most Successful E-Commerce Brands

The Worlds of E-Commerce, Retail and Artificial Intelligence Came Together at WORLDEF ISTANBUL

WORLDEF ISTANBUL 2026 opened its doors at the Yenikapı Event Area. Hosting nearly 25 thousand participants from all around the world, WORLDEF ISTANBUL brought together the e-commerce, retail, technology, artificial intelligence and digital commerce ecosystems.

WORLDEF ISTANBUL began with a magnificent opening ceremony held at the Yenikapı Event Area. Held on June 11-13, 2026, the WORLDEF ISTANBUL is positioned as one of the most important gatherings of the e-commerce, retail, technology, artificial intelligence and digital commerce ecosystems. Taking place with the participation of nearly 25 thousand people from approximately 60 countries, the event brought together sector professionals, brands, entrepreneurs, technology companies, investors, marketplaces, logistics companies and digital commerce leaders under the same roof.

A magnificent opening ceremony was held for WORLDEF ISTANBUL 2026. The WORLDEF ISTANBUL ceremony, hosted by WORLDEF CEO Ömer Nart, was attended by Deputy Minister of Trade Mahmut Gürcan, Ministry of Trade Director General of Exports Mehmet Ali Yalçınkaya, Dubai Airport Free Zone and Dubai CommerCity Director General Amna Lootah, Dubai CommerCity Vice President Arjun Sarkar, and senior executives of e-commerce, retail and artificial intelligence companies.

Ömer Nart: New investments will be discussed and new success stories will begin over three days

WORLDEF CEO Ömer Nart, in his WORLDEF ISTANBUL opening speech, said, “At WORLDEF ISTANBUL, new collaborations will be established, new investments will be discussed, new ideas will emerge and new success stories will begin over three days. In recent years, Türkiye has gained very significant momentum in trade, exports, entrepreneurship, technology and digital transformation. Thanks to the vision set forth by our President, Mr. Recep Tayyip Erdoğan, the work of our Ministry of Trade and the entrepreneurial spirit of our private sector, our country is becoming stronger in global trade with each passing day.”

Saying, “As WORLDEF, we are very proud to be a part of this transformation,” Nart thanked Deputy Minister of Trade Mahmut Gürcan, who attended the event, and said, “We believe that Türkiye has the potential to become one of the most important centers of digital commerce.”

Amna Lootah: Growth happens when people, businesses and governments work together

Dubai Airport Free Zone and Dubai CommerCity Director General Amna Lootah said, “Just a short time ago, digital commerce was seen as an opportunity; today, it has become a necessity that transforms how businesses grow and how economies compete. In my role at Dubai CommerCity, I see that businesses are looking for three things: speed, access and certainty. We established Dubai CommerCity to create a seamless environment where companies can focus on innovation while we simplify the complexity of cross-border trade.”

Lootah continued as follows: “Technology, especially artificial intelligence, is changing operations; however, technology alone is not enough. Growth happens when people, businesses and governments work together. The developing relationship between the UAE and Türkiye, with a trade volume exceeding 45 billion dollars, is a strong example of this. I look forward to welcoming many of you in Dubai for WORLDEF Dubai 2027, where we can continue building the future of digital commerce together.”

Mahmut Gürcan: E-commerce has now become the main carrier of trade

Deputy Minister of Trade Mahmut Gürcan also stated, “E-commerce channels, digital marketplaces and next-generation logistics solutions are reshaping the structure of trade with each passing day. As Türkiye, in 2025, we realized goods exports of 273.5 billion dollars and services exports of 122 billion dollars; in total, we reached a level of 396 billion dollars. While the global retail e-commerce volume is expected to approach 7 trillion dollars in 2026, e-commerce has now become the main carrier of trade.”

Gürcan noted the following: “As the Ministry of Trade, we attach importance to our companies benefiting from e-export supports; we have increased the number of our target countries from 26 to 35. By establishing strategic collaborations with marketplaces such as eBay, Walmart, Amazon and TikTok Shop, we are increasing the global visibility of Turkish brands. In addition, we are training e-export specialists through the Export Academy and university collaborations. With our strong logistics network and production infrastructure, we will continue to work with all our strength toward becoming a regional hub in digital commerce.”

E-commerce, retail and artificial intelligence were discussed

Within the scope of WORLDEF ISTANBUL, approximately 200 booths were opened, while a broad ecosystem was represented at the event area, from e-commerce infrastructures to payment systems, from logistics solutions to artificial intelligence technologies, and from retail innovations to marketplace solutions. Participants had the opportunity to establish direct contact with companies from different sectors, develop new collaborations and evaluate opportunities for global markets.

Throughout the WORLDEF ISTANBUL, more than 200 speakers will take the stage and make important assessments on topics such as the future of e-commerce, transformation in retail, the impact of artificial intelligence on commerce, cross-border sales strategies, digital payment systems, logistics technologies and next-generation customer experience. The event will bring together the leading names, decision-makers and brands of the sector over three days, hosting new business connections, strategic partnerships and inspiring sessions.

WORLDEF VIP Connect hosted e-commerce, retail and artificial intelligence leaders

WORLDEF Istanbul 2026 to Host MENA and Türkiye’s Largest E-Commerce, Retail and Artificial Intelligence Gathering

WORLDEF Istanbul 2026 brings together the e-commerce, retail and artificial intelligence ecosystems under one roof. Positioned as MENA and Türkiye’s largest e-commerce, retail and artificial intelligence event, the organization will be held at Yenikapı Event Area between June 11-13, 2026. The event will bring together industry professionals, brands, entrepreneurs, technology companies, marketplaces, investors and digital commerce leaders on a global scale. WORLDEF CEO Ömer Nart said, “As WORLDEF, we aim to establish a strong trade and cooperation bridge between Türkiye and the MENA region. Within this framework, Istanbul is becoming one of the global meeting points of digital commerce.”

Organized under the leadership of WORLDEF, the global e-commerce and retail platform, “WORLDEF Istanbul 2026” brings together more than 30,000 visitors from over 50 countries and more than 240 companies. More than 200 speakers will take part across three different stages at the event. Offering a comprehensive platform where the trends, technologies and business opportunities shaping the future of the digital commerce and retail world will be discussed, the event will be one of the strongest gatherings in the region in terms of knowledge sharing, networking, new collaborations, brand visibility and international growth opportunities.

The future of digital commerce will be discussed in WORLDEF Istanbul 2026

WORLDEF Istanbul 2026 will address the transformation taking place in the world of e-commerce and retail with a focus on artificial intelligence, digital marketing, logistics, payment systems, marketplace strategies, cross-border trade, customer experience, data-driven growth and next-generation technologies. Throughout the event, leading names in the industry will share with participants the growth journeys of brands, changing consumer behaviors, global trade dynamics and the future of the digital economy. By combining conference and exhibition concepts, WORLDEF Istanbul 2026 stands out as a strategic event that enables brands to expand into new markets, technology providers to meet the right customers, investors to discover emerging ventures and industry professionals to build global connections.

Ömer Nart: Istanbul is becoming one of the global meeting points of digital commerce

WORLDEF CEO Ömer Nart said that WORLDEF Istanbul 2026 is not only an event, but also a global meeting point that shapes the future of the e-commerce, retail and artificial intelligence ecosystems. Nart said, “Today, digital commerce is transforming into a much more integrated structure in which brands, technology companies, marketplaces, logistics and payment systems providers grow together. As WORLDEF, we aim to establish a strong trade and cooperation bridge between Türkiye and the MENA region at the center of this transformation. Within this framework, Istanbul is becoming one of the global meeting points of digital commerce.”

Ömer Nart noted the following: “With the ECOM BRANDS 100 award ceremony to be held as part of the event, we will make visible the brands that demonstrate real success in the e-commerce and retail world, while with the ECOM TOP VOICES competition, we will bring the sector’s new thought leaders to the stage. When Istanbul’s strategic location, Türkiye’s production and trade power, the rapidly growing digital economy of the MENA region and the transformation created by artificial intelligence in the business world come together, we believe that WORLDEF Istanbul 2026 represents not only today, but also the trade vision of the future. We invite all industry stakeholders to be part of this major gathering.”

Success in e-commerce and retail will be rewarded with ECOM BRANDS 100

The ECOM BRANDS 100 award ceremony, to be held as part of the event, will reward brands that create real volume in the e-commerce and retail ecosystem. Designed with the motto “Celebrating Excellence in E-Commerce and Retail,” ECOM BRANDS 100 aims to make visible not only brands with high recognition, but also brands that are growing, scaling and demonstrating real performance in digital commerce.

With an evaluation approach based on data rather than perception, ECOM BRANDS 100 will highlight brands that generate strong sales volume in the e-commerce and retail world, show effective growth in digital channels and contribute to the development of the sector. The award ceremony will offer an important area of prestige in terms of representing brands’ success in digital commerce on an international stage.

The top 10 names of the ECOM TOP VOICES competition will take the WORLDEF stage

One of the notable program highlights of WORLDEF Istanbul 2026 will be the winners of the “ECOM TOP VOICES” competition. Among participants who stand out with their strong ideas, experiences and field-driven insights in the fields of e-commerce, retail, artificial intelligence and digital transformation, the top 10 ranking individuals will have the opportunity to speak on the WORLDEF Istanbul 2026 stage. ECOM TOP VOICES will contribute to the visibility of new voices, experts, entrepreneurs and thought leaders in the sector on a global platform. The competition aims to bring together with the sector not only experienced speakers, but also next-generation leaders who offer strong perspectives on the future of digital commerce.

A strategic platform for global networking and new collaborations

WORLDEF Istanbul 2026 will bring together e-commerce and retail professionals from different regions of the world in Istanbul, creating a strong foundation for global collaborations. Participants will have the opportunity to establish direct contact with brands, marketplaces, payment systems, logistics companies, technology providers, investors and service providers. While building digital commerce bridges between the MENA region and Türkiye, the event will position Istanbul as one of the important centers of the global e-commerce ecosystem. WORLDEF Istanbul 2026 will offer its participants not only the opportunity to follow trends, but also the opportunity to be directly involved in the transformation of the sector.

WORLDEF’s next event will be in Antalya

WORLDEF’s next event will be the “WORLDEF PRIME Matchmaking Summit,” to be held in Antalya between December 8-10, 2026. Bringing together e-commerce and retail professionals from all around the world, the summit is positioned as a special matchmaking platform that aims to establish important connections among decision-makers, brand executives, investors, technology providers and industry leaders. The organization, which will be held at Kremlin Palace in Antalya, will host industry representatives from more than 50 countries. The one-to-one meetings and strategic sessions to be held throughout the event will contribute to the expansion of global e-commerce networks.

Detailed Information!

WORLDEF PRIME Matchmaking Summit Brings Together Global Leaders of E-Commerce in Antalya

AI Commerce: Rep AI Raises $6.2 Million to Build Operating System

AI commerce platform Rep AI has secured $6.2 million in new funding to expand its unified operating system for e-commerce brands, online retailers, and customer experience teams.

Rep AI, an AI commerce platform built for e-commerce brands and online retailers, has raised $6.2 million in new funding as demand grows for unified AI systems across digital retail. The round was led by Silicon Road Ventures, with participation from Osage Venture Partners, Flashpoint Venture Capital, and Zendesk.

The new investment builds on Rep AI’s $8.2 million Series A round, which was announced in August 2024. With the latest funding, the company aims to accelerate product innovation, expand its market reach, and support enterprise growth as more online retailers look for scalable AI commerce infrastructure.

Rep AI is positioning itself as AI commerce

Rep AI is positioning itself as more than a chatbot provider. The company describes its platform as an AI operating system for e-commerce, designed to help brands manage customer journeys from first interaction to long-term loyalty. This includes shopper intent detection, product discovery, personalized recommendations, conversion support, customer service, and post-purchase engagement.

According to Rep AI, many e-commerce brands are struggling with disconnected technology stacks. These fragmented systems often separate marketing, customer support, analytics, product data, and sales engagement into different tools. As a result, brands may face operational silos, weaker customer insights, and missed revenue opportunities. Rep AI says its AI commerce platform is designed to bring these functions into a more connected system.

“E-commerce brands are increasingly overwhelmed by disconnected technology stacks that create operational silos and missed revenue opportunities,” said Yoav Oz, Co-founder and CEO at Rep AI. He added that the new funding validates the company’s vision of building a unified AI operating system for e-commerce that helps brands better understand shopper behavior, improve conversion, and deliver stronger customer experiences.

The funding round also reflects a wider shift in the AI commerce market. Retailers are moving beyond isolated AI tools and looking for systems that can influence the entire customer journey. Instead of deploying separate tools for chat, support, recommendations, and analytics, brands are increasingly seeking integrated platforms that can work across multiple touchpoints.

Shauli Mizrahi, Co-founder and Chief Technology Officer at Rep AI, said the industry is moving toward integrated systems that can influence the full customer journey across e-commerce. He noted that the company’s focus is on building infrastructure that delivers measurable business outcomes while simplifying how brands deploy and scale AI.

This is particularly important as online retailers face higher customer expectations. Shoppers now expect fast answers, personalized product guidance, smooth returns, and consistent support across channels. In this environment, AI commerce is becoming a strategic priority for brands that want to improve both customer experience and revenue performance.

Silicon Road Ventures said the market is increasingly looking for agentic AI infrastructure rather than point solutions. Sid Mookerji, Managing Partner at Silicon Road Ventures, said brands are seeking scalable, revenue-driving AI systems that can replace fragmented tools with a more cohesive and intelligent platform.

Zendesk’s participation in the round is also notable for highlighting the growing connection between customer experience technology and commerce operations. Customer support is no longer viewed only as a cost center. For many online retailers, support interactions are now part of the sales journey, retention strategy, and brand experience.

Adrian McDermott, CTO at Zendesk, said a strong retail experience should feel like a knowledgeable sales concierge that understands customer needs, knows the products, and can help from discovery to returns. He added that true AI integration in retail requires more than a chatbot, as it depends on a deep understanding of shopper behavior and product data.

Rep AI’s approach reflects a broader trend in digital retail: the rise of behavioral AI. By analyzing customer signals and product information, AI commerce platforms can help brands identify intent, guide shoppers more effectively, and reduce friction before checkout. This can be especially valuable for retailers with large product catalogs, high customer service volumes, or complex customer journeys.

The company’s latest funding comes as e-commerce brands continue to invest in automation, personalization, and customer experience tools. However, the next phase of AI commerce may not be defined by single-purpose applications. Instead, the market appears to be shifting toward unified operating systems that combine sales, support, data, and personalization in one layer.

For e-commerce brands and retailers, Rep AI’s funding signals that investors are paying close attention to platforms that can turn AI into measurable commercial outcomes. As competition intensifies in online retail, AI commerce solutions that simplify operations and improve conversion could become a core part of the digital commerce stack.

The $6.2 million funding round provides Rep AI with additional resources to scale its platform at a time when retailers are actively seeking more intelligent, connected, and revenue-focused AI systems. If the company succeeds, its model could help shape the development of AI commerce across the global e-commerce industry.

When the Pope Meets Anthropic: AI’s New Ethical Line

The Pope Meets Anthropic

We spend a lot of time in the tech and digital commerce sectors analysing white papers from Silicon Valley, regulatory updates from Brussels, and corporate roadmaps from the likes of OpenAI and Google. But yesterday, the most consequential and hard-hitting AI policy document of 2026 didn’t come from a tech hub. It came from the Vatican.

On May 25, Pope Leo XIV released his first papal encyclical, a massive, 245-paragraph, 42,000-word document titled Magnifica Humanitas (“Magnificent Humanity”), which is dedicated entirely to artificial intelligence. Pope Meets Anthropic

If anyone thought this would be a vague, surface-level commentary on technology, they were mistaken. Standing alongside the Pope at the Vatican’s Synod Hall was Christopher Olah, the co-founder of Anthropic. When one of the world’s leading minds in frontier AI safety aligns with one of the world’s oldest institutions, the global community needs to stop and listen.

The Four Pillars of the Vatican’s Manifesto

Look, I’ll be completely honest with you: at 42,000 words, I haven’t had the time to sit down and read this entire text cover-to-cover yet. My desk is currently piled high with upcoming magazine deadlines. But based on the official briefings and the earliest press sources from Rome, the Vatican is laying down some incredibly heavy, non-negotiable ethical boundaries.

From what we can gather, the document essentially hinges on four core pillars that directly challenge how the current AI ecosystem is being built:

Data belongs to everyone: The encyclical argues that the massive datasets used to train foundational models shouldn’t just be the private property or proprietary balance sheets of a few tech conglomerates. Instead, it should be classified as a common good.
We need to hit the brakes: Pope Leo XIV is calling for active government intervention to robustly regulate and deliberately slow down development, writing, “What is needed is a more active political involvement that is capable of slowing things down when everything is accelerating.”
Zero algorithms in warfare: The document draws a definitive moral boundary on automated defence systems, stating flatly that “no algorithm can make war morally acceptable.”
Protecting people’s livelihoods: The text pulls no punches on automation-driven layoffs, demanding strict protections for workers to prevent mass job displacement.

A Call for a Unified, Cross-Faith Response

This intervention highlights a broader geopolitical reality: the ethical boundaries of the digital age cannot be dictated by Silicon Valley or a single Western institution alone. The disruptions under discussion, mass labour displacement, the weaponisation of automated defence, and the centralisation of human data, are global challenges that transcend borders and individual belief systems.

As a Muslim, I see an immediate, vital opportunity here for Islamic authorities, scholars, and institutions like Al-Azhar, the Muslim World League, and regional digital ethics boards to weigh in with clarity.

In Islamic tradition, technological and economic advancements must always serve the preservation of human life, intellect, and societal well-being (Maqasid al-Shariah). When automation threatens mass human displacement for the sake of corporate margins, or when algorithms are given the autonomy to make life-and-death decisions in warfare, it violates the core tenets of stewardship and justice.

It is time for major Islamic institutions to publish their own AI frameworks. We need a unified, cross-faith alliance on technology ethics, one in which Riyadh, Cairo, Istanbul, and Jakarta speak with the same moral clarity as the Vatican to ensure that Silicon Valley respects human dignity.

Why This Matters for Global Commerce

At WORLDEF, we closely track how #AI is rewriting the rules of global infrastructure from automated supply chains and dynamic pricing to cross-border logistics and digital marketplace operations. But as Christopher Olah noted during the press conference, the questions AI raises are ultimately bigger than the technology itself. They belong to philosophy, society, and the humanities.

For those of us leading and operating within digital ecosystems, Magnifica Humanitas is a stark reminder that the “move fast and break things” era is facing an inevitable reckoning. When data ownership is challenged as a human rights issue and labour displacement is framed as a societal failure, it signals that the compliance and regulatory pressures heading our way will be much harsher than simple algorithmic transparency.

Whether you look at this through an economic, philosophical, or strictly business lens, one thing is clear: the human element must remain the true anchor of global commerce. If we build an ecosystem where efficiency completely hollows out human agency, we aren’t innovating; rather, we’re just automating our own decline.

It’s time for tech leaders to realize that the call for guardrails is no longer just a bureaucratic hurdle from government regulators. It is hardening into a global, cross-faith mandate. The world’s major spiritual and cultural traditions are drawing a line in the sand, demanding that human dignity be protected before the algorithms outpace our shared values.

Tension in the Middle East Has Left the Gulf’s Artificial Intelligence Vision Facing Geopolitical Risks

The goal of Gulf countries such as the United Arab Emirates, Saudi Arabia and Qatar to become a global artificial intelligence hub has faced a new test due to rising geopolitical tensions in the Middle East. The risk of conflict and security concerns in the region are raising questions about the sustainability of billions of dollars in technology investments.

In recent years, Gulf countries that have accelerated investments in artificial intelligence, data centers and digital infrastructure had aimed to turn the region into one of the important centers of the global AI ecosystem by establishing strategic partnerships with U.S. technology giants. However, according to experts, increasing regional tensions are putting pressure on investor confidence and long-term technology plans.

Gulf Countries Are Allocating Billions of Dollars to Artificial Intelligence

In particular, the United Arab Emirates and Saudi Arabia have been pursuing aggressive investment strategies in artificial intelligence over the past two years. Funds worth billions of dollars have been created for data centers, GPU infrastructures, chip investments and artificial intelligence ventures.

UAE-based technology companies such as G42 and MGX are developing close collaborations with OpenAI, Microsoft, Nvidia and other global technology companies. Saudi Arabia, meanwhile, places digital transformation and artificial intelligence at the center of its economic diversification strategy under Vision 2030.

The countries in the region aim to become centers that develop artificial intelligence, process data and manage regional digital infrastructure, rather than being only technology consumers.

Geopolitical Risks Are Making Investors Uneasy

According to experts, the possibility of conflict in the Middle East directly affects the long-term planning of technology investments. The fact that investments such as data centers and high-cost AI infrastructures require stability, energy security and international connectivity makes political risks in the region more visible.

Industry representatives state that global technology companies are not expected to completely stop their investments in the region, but they may act more cautiously in new investment decisions. Analysts note that investors will focus more on issues such as cybersecurity, energy continuity and data security.

Technology Partnerships with the U.S. Play a Critical Role

Technology partnerships developed with the U.S. play a major role in the artificial intelligence strategy of Gulf countries. Access to Nvidia chips, cloud infrastructures and advanced AI models forms the foundation of the region’s digital transformation plans. However, the U.S.’s export controls and security policies regarding advanced artificial intelligence technologies are also considered among the critical risk factors for technology projects in the region. In particular, relations with China and data security policies cause Gulf countries to remain in a sensitive position within global technology balances.

Data Center Investments Are Not Slowing Down

Despite all geopolitical risks, data center investments are said to be continuing in Gulf countries. The region maintains its advantage of being a digital bridge between Europe, Asia and Africa thanks to low energy costs, strong financial resources and its strategic geographical location. According to experts, especially the UAE and Saudi Arabia do not plan to step back from their long-term strategic goals for artificial intelligence infrastructure. It is stated that next-generation data centers, cloud technologies and AI research centers will remain at the center of the investment agenda in the region in the coming years.

The “Artificial Intelligence Race” Is Increasing Global Competition

With the acceleration of the artificial intelligence race on a global scale, Gulf countries are trying to speed up the transition process from an energy economy to a digital economy. Artificial intelligence investments create new economic opportunities not only in the field of technology, but also in many sectors from logistics to fintech, from e-commerce to health technologies. However, experts emphasize that capital investments alone will not be sufficient for the region to become a global AI hub; political stability, international trust and sustainable technology policies are also critically important.

Vatican and Anthropic Open New Debate on the Future of AI Ethics

Artificial intelligence is rapidly becoming one of the most influential technologies shaping the global economy, society, and policymaking. In a significant move that reflects the growing importance of ethical discussions around AI, the Vatican recently welcomed representatives from Anthropic for high-level conversations focused on the future impact of artificial intelligence.

Vatican Expands AI Ethics Discussion Beyond Silicon Valley

The meeting highlights how discussions surrounding AI are expanding far beyond the technology sector. Governments, universities, international organizations, and now religious institutions are increasingly participating in debates about how artificial intelligence should be developed, regulated, and integrated into society.

According to reports, Vatican officials and Anthropic representatives discussed the ethical responsibilities associated with advanced AI systems, including concerns around misinformation, human decision-making, labor transformation, and social inequality. The dialogue reportedly focused on ensuring that AI technologies remain aligned with human values as adoption accelerates worldwide.

Anthropic has emerged as one of the leading companies in the global generative AI race, competing alongside major technology firms developing large language models and advanced AI assistants. The company has gained attention for its emphasis on AI safety, transparency, and responsible innovation.

Global Institutions Increase Focus on Responsible AI

The Vatican’s involvement demonstrates how artificial intelligence is increasingly viewed not only as a technological development but also as a societal and philosophical issue. Institutions traditionally focused on ethics, culture, and human welfare are beginning to examine how AI could influence education, employment, communication, privacy, and everyday life.

Industry experts say the discussions reflect growing pressure on AI companies to engage with broader ethical and public-interest concerns. As governments worldwide move toward implementing new AI regulations and governance frameworks, conversations are shifting beyond technical performance toward accountability and long-term societal impact.

The meeting also comes amid accelerating global investment in AI technologies across industries including e-commerce, healthcare, finance, logistics, and digital media. Businesses are rapidly integrating AI-powered tools to improve operations and customer experiences, while regulators attempt to balance innovation with responsible oversight.

Analysts believe collaborations between technology companies and global institutions could play a key role in shaping future international AI standards. As artificial intelligence continues to evolve, ethical governance and public trust are expected to become central priorities for both policymakers and industry leaders.

The Vatican-Anthropic dialogue reflects a broader reality emerging across the global AI ecosystem: the future of artificial intelligence is no longer only a technology conversation, it is increasingly becoming a conversation about humanity, responsibility, and the future direction of society itself.

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AI Startups Lead 2026 Unicorn Boom as 25 of 98 New Billion-Dollar Companies Emerge

Artificial intelligence startups continue to dominate the global investment landscape in 2026, accounting for more than a quarter of all newly created unicorn companies this year. According to new market data, 25 AI-focused startups have already reached valuations exceeding $1 billion, highlighting how investor appetite for AI infrastructure, robotics, and automation technologies continues to accelerate worldwide.

AI and Robotics Drive Global Venture Capital Growth

A recent analysis by BestBrokers, based on data from the Crunchbase Unicorn Board and PitchBook, found that 98 startups achieved unicorn status during the first months of 2026. Artificial intelligence companies represented the largest share with 25 new unicorns, followed by robotics startups with 11 companies, HealthTech with 10, and Fintech with 7.

The report reflects a broader shift in venture capital trends. Investors are increasingly focusing not only on generative AI applications but also on the infrastructure powering the next generation of intelligent systems. Funding is rapidly flowing into semiconductors, cloud computing, robotics, aerospace, and defense technologies designed to support large-scale AI deployment.

Among the most valuable new unicorns of 2026 is UK-based AI startup Ineffable Intelligence, valued at $5.1 billion after raising more than $1.1 billion in funding. U.S.-based AI companies humans& and Ricursive Intelligence followed with valuations of $4.5 billion and $4 billion respectively.

Robotics and Physical AI Gain Momentum

The unicorn surge also demonstrates growing investor confidence in robotics and “physical AI” technologies. Several robotics companies reached billion-dollar valuations this year as automation expands across manufacturing, logistics, and industrial operations. Analysts suggest that the market is moving beyond software-focused AI toward real-world deployment of autonomous systems and intelligent machines.

Defense technology and aerospace startups are also attracting strong investor interest. U.S.-based aerospace company True Anomaly reportedly raised $650 million and achieved a valuation of $2.2 billion, while robotics company Mind Robotics secured $500 million in venture funding.

The United States remains the leading hub for unicorn creation, producing 60 of the 98 newly valued billion-dollar startups this year. China ranked second with 11 new unicorns, many operating in AI, robotics, and semiconductor industries. The United Kingdom followed with seven newly created unicorn companies.

AI Sector Continues Expanding Globally

The rapid rise of AI unicorns highlights how artificial intelligence has become the dominant force shaping global technology investment. Companies developing large-scale AI infrastructure, autonomous systems, and advanced machine learning models continue attracting significant funding as businesses worldwide accelerate digital transformation initiatives.

Industry analysts expect the momentum to continue throughout 2026 as competition intensifies between global technology ecosystems, particularly in the United States, China, and Europe. Emerging sectors such as robotics, embodied AI, cybersecurity, and AI-powered automation are expected to remain major drivers of startup investment activity in the coming years.

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