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Keeta Resumes Drone Delivery in Dubai: E-Commerce Orders Take to the Skies

Keeta

The era of autonomous delivery is gaining momentum again in Dubai. Keeta has resumed its drone delivery operations following the necessary regulatory approvals, integrating the system into the everyday ordering experience. The new model aims to make food, retail, and, in the future, e-commerce deliveries faster and more autonomous.

Autonomous delivery services are once again gaining momentum in Dubai. Keeta Drone has resumed its drone delivery operations following regulatory approvals from the Dubai Civil Aviation Authority (DCAA). In the initial phase, the system will operate from Silicon Central Mall, connecting users in eligible nearby areas with restaurant and beverage brands through an autonomous delivery network.

Orders with Keeta Will Be Placed Directly Through the App

Customers will be able to place orders from participating brands through the app and select the drone delivery option. Orders can be collected from dedicated lockers located at RIT in Dubai Silicon Oasis or at Emirates Building near Foodings Cafe. In certain areas, a courier partnership model will also make it possible for orders to be delivered directly to customers’ homes.

The service will cover a range of categories, from coffee, boba, and specialty beverages to shawarma, desserts, and Italian and Indian cuisine. Keeta Drone General Manager Junwei Yang stated that Dubai is a priority market in the company’s international expansion and that the resumed operations are part of its progress toward building a scalable drone delivery network.

Drone Delivery Is Being Integrated into the Retail Experience

The new model places autonomous delivery within the existing digital ordering experience rather than treating it as a separate technology experiment. Users can select products in the Keeta app, complete payment, track their orders, and receive them by drone. The company is positioning local, regional, and international food and beverage brands at Silicon Central Mall among the system’s first retail partners.

AI-Powered System Is Also Preparing for E-Commerce

The company’s technology infrastructure brings together its self-developed drones, automated stations, and an AI-powered operations platform. Keeta Drone also uses intelligent route management, real-time data tracking, autonomous planning, and rerouting technologies. On the company’s official platform, food and medical deliveries are listed among its current use cases, while e-commerce delivery is shown as a “coming soon” service.

The operations relaunched in Dubai are planned to expand to more areas beyond Silicon Central Mall. The system is being developed to bring drone-based deliveries into everyday consumer use across e-commerce, retail, and last-mile logistics.

Keeta Completed Its Nationwide Launch Across the UAE

Keeta Established Cooling Centers for Couriers in the UAE

Keeta

Keeta has put cooling and rest centers for delivery couriers into use in the United Arab Emirates as the impact of summer heat increases. The company’s new initiative aims to support the welfare of couriers and field teams, especially those working outdoors.

The facilities, placed at strategic points across the UAE, will operate together with dedicated courier support points within Keeta’s operational areas. In these areas, couriers will be provided with essential amenities such as air-conditioned environments, free cold drinks, seating areas, and the opportunity to rest, meet their hydration needs, and recover during the day.

Summer Support for Couriers with Keeta

The rise in temperatures during the summer months in the UAE is bringing occupational safety and employee welfare back to the agenda, especially for those working outdoors. Companies operating in the rapidly growing delivery sector have recently been investing in more comprehensive support infrastructure, health measures, and safety practices for couriers.

Keeta’s cooling centers are also positioned as part of this approach. The company stated that the program is designed not only to address daily operational needs, but also to respond to the real needs of delivery partners working under summer conditions.

“We Are Creating a Safer and More Supportive Working Environment”

Colin Xu, Head of Logistics Operations at Keeta UAE, said that delivery couriers are at the center of the company’s operations and the service they provide across the UAE. Xu said, “During the summer months, our support for couriers must be practical, accessible, and responsive to the needs on the ground. By increasing access to cooled rest areas, hydration points, and dedicated support facilities, we are strengthening our commitment to courier welfare and creating a safer, more supportive working environment for the people who keep our platform running.”

A Broader Strategy for Courier Welfare

Keeta announced that the program is part of its broader strategy to strengthen courier welfare. The company aims to ensure that delivery partners can access facilities that take into account working conditions during the UAE summer.

Beyond practical needs such as hydration and rest, the initiative also aims to create areas where couriers can take breaks during working hours, communicate with their colleagues, and develop a stronger sense of community.

The company reported that it will continue to collect feedback from couriers throughout the summer period. Keeta aims to improve the program with this feedback and ensure that the facilities remain accessible, useful, and aligned with the daily needs of couriers. The initiative is considered a reflection of the company’s commitment to supporting delivery partners in the long term and providing reliable service to customers across the UAE.

Keeta Completed Its Nationwide Launch Across the UAE