Tickets & Registration

Visit the Buy Tickets page for the relevant event and select your preferred ticket type (General, Executive, or VIP). Complete the registration form and payment process. You’ll receive a confirmation email with your QR code within 24 hours.

Yes. Tickets can be purchased at the registration desks on the day of the event, subject to availability.

Yes, you can upgrade from General to Executive or VIP, or from Executive to VIP, at any time before the event. Contact our support team at [email protected], or visit the registration desks on the day of the event, to process the upgrade and pay the difference.

Under Article 15/1(g) of Türkiye’s Distance Contracts Regulation, event-attendance services performed on a specific date are exempt from the statutory right of withdrawal, ticket sales are final as a general rule. That said, WORLDEF grants the following contractual cancellation and refund rights on top of this legal baseline:

1. Free tickets: Where the General Attendee ticket is issued free of charge, no payment has been collected, so the concept of a refund does not apply. These tickets may be cancelled or transferred to another person free of charge at any time.
2. Paid tickets: Any ticket purchased for a fee is subject to the following single, clear rule:
   • If the cancellation request is made within 14 days of purchase, AND the event is at least 30 days away, the full amount paid is refunded with no processing fee.
   • If either condition is not met (the 14-day window has passed, or fewer than 30 days remain before the event), the ticket cannot be refunded, but it may be transferred to another person free of charge.
   • No refunds are issued for any ticket type, regardless of the amount paid, within the final 30 days before the event.
3. How to request: Submit cancellation requests in writing to [email protected]. Approved refunds are issued within 14 days to the original payment method.
4. If WORLDEF cancels the event: Affected attendees may choose between a valid ticket credit toward a future WORLDEF event or a full refund, issued within 60 days of the cancellation announcement. This right applies to all paid tickets regardless of amount, including symbolically priced ones.

Attendee tickets (General, Executive, VIP) are transferable, whether free, or fully paid. Contact us at [email protected] at least 5 days before the event with the new attendee’s full name, email, company, and job title. There is no fee for ticket transfers.

Partner and exhibitor team badges are an exception to this: they are personal to the named individual and non-transferable, since access rights are tied to a verified person for security purposes.

Ticket upgrade procedures can be carried out at the registration desks located in the event area.

Yes, groups of 5 or more attendees receive special pricing. Contact our sales team at [email protected] with your group size and preferred ticket type for a custom quote.

You can collect your badge by scanning your QR code in the WORLDEF Connect app at the registration desks located in the event area.

You can contact the officials at the registration desk. The necessary checks will be carried out promptly.

Yes. Entry and exit to the event area is permitted.

Yes. Name badges must be worn visibly in the event area at all times. Participants without a visible name badge will not be permitted to enter or remain in the area.