WORLDEF Prime Antalya 2026 — Early Bird Discounts

Register Now

34% of European SMEs on Temu Have Expanded Into International Markets

34% of European SMEs on Temu Have Expanded Into International Markets

A survey of 152 European sellers on Temu shows that marketplace participation is increasingly linked to cross-border expansion, higher capacity and additional hiring.

One in three European small businesses selling on Temu have expanded into new international markets after joining the marketplace, according to a new survey conducted among sellers across six European countries.

The survey, conducted by Temu in June and July 2026, included 152 small businesses from Germany, France, Spain, Italy, Poland and the United Kingdom. According to the findings, 34% of respondents said they had started selling in new markets after joining the platform

Marketplace participation linked to business expansion

The survey also points to broader operational growth among participating SMEs. Half of respondents said they had increased production or operational capacity, hired additional employees, or done both after joining Temu.

For smaller businesses, access to additional demand can create opportunities to scale operations, particularly when marketplaces provide access to customers beyond their domestic markets.

The findings suggest that cross-border marketplaces are becoming an increasingly important route for SMEs seeking to expand their international customer base without building market infrastructure independently.

Established businesses are also using Temu

The survey indicates that Temu is not only attracting newly established online sellers. 43% of the businesses surveyed had already been selling for more than 10 years before joining the platform, suggesting that established companies are also using marketplaces as an additional route to customers. 

Meanwhile, 75% of respondents said Temu had become either an important additional sales channel or their primary sales channel.

This highlights the changing role of marketplaces within SME e-commerce strategies. Rather than relying exclusively on their own websites or traditional retail channels, established businesses are increasingly adding large digital marketplaces to their distribution mix.

Cross-border e-commerce opportunity

The international expansion reported by participating sellers also reflects the broader importance of marketplaces in European cross-border commerce. Research from the OECD indicates that more than a quarter of European SMEs already sell across borders within the EU, while many businesses consider access to the single market important for their growth strategies. 

For SMEs, marketplaces can reduce some of the barriers associated with entering new markets by providing an established digital sales environment and access to international consumers.

However, the Temu survey was commissioned by the platform itself and covers a relatively small sample of 152 existing Temu sellers. The findings therefore reflect the experiences of participating businesses rather than the wider European SME population.

Still, the results point to a growing role for marketplaces in helping European SMEs pursue international sales, operational expansion and cross-border e-commerce growth.

Source

Artificial Intelligence Determines the New Growth Route of E-Commerce in Europe

e-commerce

In Europe, e-commerce is once again becoming a key growth area for retail and consumer companies following the post-pandemic normalization process. According to McKinsey’s assessment, despite macroeconomic pressures and consumers spending more cautiously due to inflation, digital commerce continues to grow. It is stated that e-commerce in Europe is growing at an annual rate of 5% to 7%, and that this growth is largely supported by marketplaces.

The Impact of AI Is Increasing in E-Commerce Competition

McKinsey emphasizes that the factor distinguishing this new growth cycle from previous periods is not only demand, but also artificial intelligence-powered capabilities. While generative artificial intelligence transforms product discovery, content production, and customer interaction, analytics systems turn pricing, product variety, and delivery processes into continuously optimized structures.

Otto CEO Boris Ewenstein stated, “AI is the next paradigm shift in e-commerce. Just like the transition from catalogs to online, from online to mobile, and from mobile to platforms, AI will fundamentally change how customers shop and how we serve them.”

Agentic Commerce Is Changing the Shopping Journey

According to the news, agentic AI is redefining e-commerce competition with systems that search for products on behalf of consumers, evaluate options, and carry out multi-stage transactions. McKinsey research shows that 38% of consumers in Europe use generative AI tools for product and service research. In addition, it is projected that by 2030, between $3 trillion and $5 trillion in revenue in global B2C retail could be shaped through agentic commerce models.

Allegro CTPO David Roberts stated that traditional shopping, hyper-personalized recommendations, and the headless commerce model, in which AI assistants shop on behalf of users across platforms, will develop in the customer journey.

Retail, Media, and Omnichannel Are Converging

According to McKinsey, the boundaries between content, media, and purchasing processes are also disappearing. Short videos, live broadcasts, and content creators are no longer only traffic sources, but also function directly as digital stores. Pandora Senior Vice President of E-Commerce Jesper Damsgaard stated, “We want every online interaction to feel as carefully crafted and designed as our jewelry.”

It is also stated that AI-powered retail media networks have become an important area of profitability for companies. The news states that retail media margins can be up to 10 times higher than core retail margins.

Operational Efficiency Comes to the Fore with AI

McKinsey states that AI can reduce transaction time in customer service by 40% to 60%, that AI-powered pricing can increase gross margins by 2 to 5 points, and that it can reduce inventory costs in the supply chain by 10% to 20%. It is stated that in the new era of e-commerce, competitive advantage will strengthen among companies that position AI not only as a tool, but as the core structure of the commercial system.