E-Commerce Forum in Oman
A forum was organized in Oman aiming to strengthen consumer protection in the growing e-commerce sector.
The e-commerce forum was organized in cooperation with the Consumer Protection Authority (CPA) and the Ministry of Commerce, Industry and Investment Promotion (MoCIIP). The event titled “E-commerce: Consumer Rights and Supplier Obligations” was held under the patronage of Omar bin Hamdan Al Ismaili, Chairman of the Telecommunications Regulatory Authority.
The e-commerce forum brought together stakeholders from government institutions, the private sector, and civil society. The event witnessed significant participation from institutional representatives in the public and private sectors, as well as from a distinguished group of experts specialized in e-commerce. Participants emphasized the importance of the forum in establishing a safe and healthy e-commerce culture.
The e-commerce forum addressed the main challenges faced by digital commerce, such as consumer rights, supplier obligations, and the legal frameworks regulating the sector. In addition, it also evaluated the risks of electronic fraud and the role of regulatory bodies in ensuring a safe online shopping environment.
“The Event Supports a Forward-Looking Vision”
Mozna bint Rashid Al Mamari, CPA Director of Communication and Media, said in her speech at the e-commerce forum:
“The forum functions as an open dialogue platform bringing together consumers, suppliers, regulatory bodies, and other stakeholders interested in the digital economy. The goal is to develop Oman’s e-commerce ecosystem by raising awareness and providing a safer digital marketplace. This event supports a forward-looking vision that promotes a strong digital economy and empowers consumers to make informed and safe purchasing decisions.”
“Safe Shopping” Campaign Launched at the E-Commerce Forum
At the e-commerce forum, topics such as the regulation of e-commerce in Oman, safe digital shopping practices, financial consumer protection, digital fraud from the perspective of behavioral economics, postal services, and postal sector policy were discussed.
On the other hand, during the forum’s session breaks, a public awareness campaign was launched under the slogan “Safe Shopping.” The campaign aims to promote safe online shopping habits in alignment with “Oman Vision 2040.”